Initially, law firms and legal departments were entirely dependent on wholesale outsourcing to meet eDiscovery requirements. Providers evolved their delivery models... View More
The first half of 2020 has been a wake-up call for many companies, requiring them to adapt to new business conditions at a moment’s notice. While the outdated, manual way of processing documents... View More
As of April 9, 2020, more than 17 million Americans filed for unemployment benefits in a four-week span as a result of the unprecedented COVID-19 pandemic. In addition, small business loans and mortga
For all the focus on data and its critical role in gaining a competitive edge, most organizations today still struggle to access and use it at scale... View More
While understanding the five stages of the electronic document life cycle is vital, creating governance policies and practices are just as important to ensure consistency, security, findability, and defensibility... View More
Robotic process automation (RPA) is Dilbert’s dream come true. As a cubicle dweller, imagine having your own personal digital assistant that takes care of the repetitive and boring bits of your job.... View More
While many industry pundits have focused on traditional enterprise content management (ECM) vendors transitioning from document management to content services platforms, a parallel, and potentially a more... View More
As more and more organizations look to move toward cloud content management, this particular technology segment is quickly evolving into a fragmented set of applications and tools. Today, cloud content... View More
As the calendar winds down for the year, everyone’s focus is turning to what 2020 will bring. There's one thing that’s definite though—digital transformation will remain on virtually... View More
Previewed back in June, Dropbox formally unveiled the biggest change to its platform at their user event on September 25 with the arrival of Dropbox Spaces. These smart workspaces are designed to help... View More
Targeting the edge of the organization, Kodak Alaris unveiled two network-connected scanning solutions this week with the introduction of the Alaris INfuse Smart Connected Scanning Solution and the Kodak
Content services software developer Nuxeo continues to add to their growing network of integrations for their cloud-native, low-code platform, introducing two new connectors, and the arrival of their AI... View More
In today's digital economy, information management professionals and the C-suite can’t afford to become complacent about their information management practices, especially as regulations around data... View More
Whether your company is running SharePoint Server 2016, 2019, or SharePoint Online, the SharePoint Framework (SPFx) customization model has a lot to offer. It has revitalized Microsoft’s collaborative... View More
You take a deep sigh of relief: You've flipped the switch on your new enterprise content management (ECM) system, and it's finally working. The users have been trained. The workflows have been built. The... View More
Robotic process automation (RPA) is a hot topic, and for good reason: It offers a way to mimic and eliminate the manual steps required by humans when performing repetitive tasks. However, it’s not... View More
Is the idea behind "big data" really just hype? While there is an enormous amount of data available, it first needs to be understood before it can be useful. Data doesn't necessarily translate into information... View More
For more than a decade, personalization has been the dominant narrative in customer experience. Organizations invested heavily in understanding their customers. They built data lakes. They deployed an
In 2026, many organizations are still trying to meet modern expectations with yesterday's siloed content operating model. Until that changes, the gap between what customers expect and what organizations can deliver will continue to widen
Test data strategy belongs in boardroom discussions, not buried in technical specifications. But here's what actually happens: executives assume IT has it handled, middle managers inherit whatever st
Despite their pivotal role in customer journeys, forms are still viewed by many organizations as operational overhead. In a digital-first era, that outdated view is a hidden drain on revenue and a gro
