Over the past five years, many financial institutions have put in the work to “make the shift,” investing heavily in digital technologies from back-end systems to marketing platforms... View More
Genesys® announced Xperience 2025, the premier customer experience (CX) and AI event of the year, taking place Sept. 8–10, 2025, at the Gaylord Opryland Resort & Convention Center in Nashville
USA Auto, a Michigan based MGA, recently chose the insured.io platform to power their customer experience at launch, deploying an Insured Portal, Interactive Voice Response (IVR) system, and Retention
OpenText™ announced new findings that show partners leveraging OpenText Cybersecurity SMB solutions and its Secure Cloud platform for partners can achieve up to 6.7x return on every dollar invested
Crawford Technologies will host an invitation-only, one-day event along with Gimbel & Associates, an international management consulting firm, on October 21, 2025, at the Rosen Centre in Orlando... View More
Messagepoint and KPMG LLP announced a strategic alliance to help government agencies transform and modernize constituent communications. This collaboration brings together KPMG’s century-long track
Smart Communications announced its acquisition of Pendula, a trusted provider of intelligent orchestration and digital delivery technology. Pendula’s customer engagement solution is renowned for... View More
SER announces the launch of two powerful solution bundles: Doxis Purchase-to-Pay for SAP and Doxis Order-to-Cash for SAP.Manual workflows or ineffective legacy automation, now combined with exploding... View More
Smart Communications announced that international private equity firm Cinven has acquired a majority stake in the company. This strategic investment reinforces Smart’s position as the world’s... View More
Automation Anywhere announced it has been recognized as a 2025 Gartner Peer Insights™ Customers' Choice for Intelligent Document Processing (IDP) solutions. This distinction is based on feedback... View More
For years, omnichannel communications have been designed around customer preferences across the journey and have been positioned as a strategic advantage by vendors and print service providers (PSPs)... View More
Artificial intelligence (AI) is such a fast-moving piece of technology that it is hard to keep up with everything that it can do. The features that are front end center are the multimedia production c
OpenText™ continues to set the benchmark in Information Management with its AI-first strategy, leveraging agentic AI and its suite of Aviator solutions. By embedding AI-driven automation into divers
MHC announced the launch of MHC NorthStar Payments Plus, a powerful enhancement to its accounts payable (AP) platform. Now featuring Paymode®, Bottomline's trusted business payments network, embedde
Kodak Alaris has announced the launch of the new KODAK S5000 Series Scanners and the latest release of Kodak Capture Pro software. The new offerings represent the next wave of innovation from the info
Trust is the foundation of every strong customer relationship, but it’s fragile. It can take years of consistent positive interactions to build, and only one or two poor experiences to undo. The... View More
Apryse announced the completion of two strategic transactions that significantly expand its platform, deepen its capabilities, and position the company for continued long-term growth... View More
Nutrient, the document AI company for modern enterprises, today announced the release of its Q2 2025 SDK update, introducing a powerful suite of AI-native features designed to accelerate the way devel
Solimar Systems, Inc. has announced that Mail-Gard, a division of IWCO, specializes in business continuity and disaster recovery solutions for critical communication operation, has successfully scaled
Over the past five years, many financial institutions have put in the work to “make the shift,” investing heavily in digital technologies from back-end systems to marketing platforms
For years, omnichannel communications have been designed around customer preferences across the journey and have been positioned as a strategic advantage by vendors and print service providers (PSPs)
Artificial intelligence (AI) is such a fast-moving piece of technology that it is hard to keep up with everything that it can do. The features that are front end center are the multimedia production c
Trust is the foundation of every strong customer relationship, but it’s fragile. It can take years of consistent positive interactions to build, and only one or two poor experiences to undo. The mos
