Content. Collaboration. Technology. Governance.
AI Reduces the Pain of Upgrading to a Modern CCM System
June 4 2020
With customer communications being a key lifeline of your business, an automated, modern CCM system can be critical to your continued success...
Kodak Alaris’ INfuse Platform Enables Remote Work with Xenith Scan@Home Solution
June 3 2020
The platform enables remote workers to scan directly into line-of-business systems from their home offices...
Messagepoint Announces Availability of a Connector for Sefas’ CCM Solution
June 2 2020
The Messagepoint Connector for Sefas Designer makes it possible for Messagepoint customers to take advantage of Sefas’ high-performance composition and post-composition capabilities...
SER Group Represented in the 2020 Gartner Market Guide for Content Collaboration Tools
June 1 2020
The SER Group has announced that the company has been recognized for its collaboration solution the Doxis4® iRoom® in the 2020 Gartner Market Guide for Content Collaboration Tools*. Content col
CCM Trends for 2020
May 28 2020
With the start of a new decade, it seems like an appropriate time to look at some of the current CCM trends...
PaperVision® ScanPro Simplifies Data Upload to the Cloud
May 27 2020
Every second, each individual creates 1.7 MB of information and about one-third of that data gets processed in the cloud...
Gautam Jit Kanwar
May 20 2020
Document version control can be interesting. Ongoing official versions of the U.S. Constitution exist, for example, as do the drafts leading up to its initial adoption. The Constitution, like most doc
Crawford Technologies Releases Digital Transform Engine (DTE) Version 4.11
May 20 2020
DTE V4.11 upgrades deliver enhanced productivity, multi-language functionality and user efficiency...
Plan for the Best but Be Ready for the Unexpected
May 18 2020
For several years now we have been reading about the importance of embarking on a digital transformation journey and the value of speed and clarity when communicating with customers...
Nuxeo Named a Leader in 2020 Aragon Research Globe for Enterprise Content Platforms
May 15 2020
Nuxeo has been positioned as a “Leader” in the Aragon Research Globe™ for Enterprise Content Platforms, 2020...
Messagepoint Launches Rationalizer
May 14 2020
Messagepoint Inc. has launched Rationalizer, an AI-powered software solution that accelerates the migration of legacy customer communications and content to modern environments, while also enabling th
Learn from Your COVID-19 Response for the Next Crisis
May 11 2020
Consider the type of communications sent, the channels used and the consistency of the communications sent during this crisis...
The Future of Hyper-Personalized Communications
May 6 2020
Will it be abandoned, or will addressing a few issues spur growth?...
Building a Smarter Customer Experience Amid COVID-19
May 5 2020
The COVID-19 pandemic has dramatically impacted nearly every aspect of daily life for everyone around the world. What hasn’t changed is the need for businesses to continue to support their customers
Industry Trends Q&A
May 4 2020
In this installment, Ernie Crawford of Crawford Technologies answers questions about industry trends in the current climate...
Another Challenge from COVID-19
April 29 2020
As of April 9, 2020, more than 17 million Americans filed for unemployment benefits in a four-week span as a result of the unprecedented COVID-19 pandemic. In addition, small business loans and mortga
2020 Intelligent Automation Benchmarking Report
April 28 2020
Kofax has released the Kofax 2020 Intelligent Automation Benchmark Report, a study conducted by Forrester Consulting and commissioned by Kofax. The report finds while many enterprises have prioritized
Sefas Enhances Capabilities with New Rapid Digital Transformation Solution
April 24 2020
Sefas announced that it has added a new Rapid Digital Transformation solution that broadly enhances its omnichannel capabilities...
Kofax, ImageTech Systems Partner to Create Loan Processing Solution
April 23 2020
Cognitive Capture, RPA and Process Orchestration Combine to Maximize Capacity for Lenders to Ensure Small Businesses Receive the Aid They Need...
Visual Workflow Designer Released by Quickcoms
April 22 2020
Quickcoms, a Customer Communications Management (CCM) SaaS platform enabling highly regulated industries to do effective communications and marketing, today announced the launch of its visual workflow