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April 23 2024
Personalizing things is not new. We have engraved items and composed personal letters and communications for centuries, but can we do this economically and efficiently?... View More
April 23 2024
Kodak Alaris has been named a winner in the 2024 Excellence in Customer Service Awards presented by Business Intelligence Group.Customers and partners around the world rely on Kodak Alaris for its dee
April 18 2024
Quadient announced a major new release in Canada for its Quadient Impress cloud-based platform, now offering multichannel document delivery capabilities to support small and medium businesses (SMBs)... View More
April 17 2024
Kodak Alaris has announced that KODAK S3000 and KODAK S3000 Max Series Scanners are now compatible with its Mail-in Ballot Processing Solution.In July 2022, Kodak Alaris introduced a new all-in-one sc
April 16 2024
Quadient is hosting the first-of-its-kind Quadient Connects virtual conference on May 15, 2024, bringing together business leaders and other decision makers from organizations of all sizes... View More
April 12 2024
Reveille Software announced a strategic partnership with Court Square Group, a leading managed services technology company to life science organizations and provider of RegDocs365™, a fully 21 CFR... View More
April 11 2024
Crawford Technologies, a leading provider of innovative document solutions that streamline, improve and manage customer communications, announced that its fifth annual Customer Communications Virtual... View More
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March 27 2024
It’s no secret that digital channels have become foundational to the delivery of customer communications, with customers increasingly indicating mobile apps, SMS, email and other digital delivery... View More
March 26 2024
Kodak Alaris has been recognized by CRN®, a brand of The Channel Company, with a prestigious 5-Star Award in its 2024 Partner Program Guide. This annual guide provides essential information to soluti
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March 21 2024
Artificial intelligence’s (AI) emergence as a transformation catalyst has redefined the landscape of industries and processes... View More
March 20 2024
Messagepoint announced today it has been named a winner for the second year in a row of Business Intelligence Group’s Artificial Intelligence (AI) Excellence Awards... View More
March 15 2024
Quadient is expanding its Quadient Experience Partner Program to include the company’s financial automation solutions. Previously focused on Quadient’s CCM solutions, the new program brings... View More
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March 14 2024
In today’s market, customers have more choices than ever. Robust internet access has made it easier to find alternative providers... View More
March 7 2024
Reveille Software announced the launch of Reveille Sentry for Microsoft Teams. This innovative solution offers unprecedented visibility into Microsoft Teams user activity, content sharing, and configu
March 6 2024
Eclipse Corporation announces the release of DocOrigin v3.3.004.01 and Web Services v1.3.7, available March 12, 2024. This comprehensive update enhances the document design and merge functionalities a
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March 5 2024
Customer communications surrounding accounts receivable (AR), particularly those regarding overdue payments and the initiation of collections, are among the trickiest to craft given the critical... View More
March 5 2024
Kodak Alaris has released an updated version of its intelligent document processing (IDP) software, KODAK Info Input Solution... View More
March 1 2024
Messagepoint has been named a 2024 SPARK Matrix™ Customer Communication Management (CCM) Technology Leader by global research and consulting firm, Quadrant Knowledge Solutions. The CCM market resear
Feb. 29 2024
Quadient announces it has been positioned as a Technology Leader in the SPARK Matrix™: Customer Communication Management (CCM) 2024 research report for the fourth consecutive year. The report, produ
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Feb. 28 2024
In the digital transformation era, what most needs digitization is multiform content. Enterprise content management systems (CMSes) are how that will get done... View More
    In the transactional print world, there is a change happening, but nobody is talking about it
  • Clear, branded, engaging, and 100% accurate—these are the hallmarks of effective customer communications. Yet, for many organizations, creating them at scale remains a challenge
    With increasing competition both in person and online, businesses have found a need to improve the customer experience throughout each transaction
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    The enduring relevance of document management in today's business world is remarkable — so much so that it has led to a notable shift in market categories. Leading research and advisory firm Gartne