Alan Pelz-Sharpe

Alan Pelz-Sharpe is the Founder and Principal Analyst of Deep Analysis, an independent technology research firm focused on next-generation information management. He has over 25 years of experience in the information technology (IT) industry working with a wide variety of end user organizations, like FedEx, The Mayo Clinic, and Allstate, and vendors, from Oracle and IBM to startups around the world. Alan was formerly a Partner at The Real Story Group, Consulting Director at Indian services firm Wipro, Research Director at 451, and Vice President for North America at industry analyst firm Ovum. He is regularly quoted in the press, including the Wall Street Journal and The Guardian, and has appeared on the BBC, CNBC, and ABC as an expert guest.
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April 14 2022
Even though industry analysts feel the need to label and sort enterprise technologies into neat silos, this practice has always been of limited value — as it often makes navigating a buyer toward...
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Aug. 24 2021
Document capture has been around for decades, but recent advances have breathed new life into this market. The ability to liberate documents from their physical form and move them into the digital rea
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Sept. 24 2020
It’s about time for some new ideas and a radical shake-up
Blockchain Growth
Sept. 13 2019
From its sketchy beginnings in the world of bitcoin and cryptocurrencies, blockchain has quickly established itself as an important part of the enterprise information technology (IT) landscape. This market...
Why Your AI Approach Is Wrong
March 4 2019
Artificial intelligence (AI) will remain a hot topic in 2019. To be clear, AI technology is impressive, and it will transform almost every aspect of information management—from document capture to...
Explainable AI
Jan. 3 2019
Transparency is an important topic for any company looking to implement or use artificial intelligence (AI) systems. This is because some AI systems are essentially black boxes—you have no idea how...
State of ECM Marketplace 2018
Oct. 26 2018
These days, all the talk is about how enterprise content management (ECM) is (to quote Gartner) “dead, kaput, finite, an ex-market name.” In some circles, the industry’s lexicon has moved...
AI 101
Aug. 23 2018
Amidst all the hype and hoopla surrounding artificial intelligence (AI), it’s often the simple practicalities that get lost along the way. We spend much of our professional lives talking to organizations...
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May 4 2018
From huge technology vendors, like Cisco, to small startups to end user organizations in sectors like insurance, shipping, and government, most conversations about the topic of blockchain typically fall...
Content Services - What Is It and Does It Matter
Feb. 27 2018
Just over a year ago, Gartner published a highly provocative blog post claiming that "ECM is now dead (kaput, finite, an ex-market name)." They proposed that we all use the new term "content services"...
AI and Content Sprawl
Nov. 20 2017
No one likes to admit that their content is in chaos. Even for those that do admit it, they don’t really want to clean up the mess themselves or frankly see that much value resulting from the time...
  • In today's fast-paced world, organizations face increasing pressure to optimize productivity and streamline operations. The introduction of Microsoft Copilot represents a quantum leap forward in enterprise productivity, offering a powerful tool that integrates...
  • In today's fast-paced world, effective customer communication is not just a business obligation — it's a crucial part of the customer experience. Unfortunately, many organizations are bogged down
  • In the transactional print world, there is a change happening, but nobody is talking about it
  • Clear, branded, engaging, and 100% accurate—these are the hallmarks of effective customer communications. Yet, for many organizations, creating them at scale remains a challenge
  • In the transactional print world, there is a change happening, but nobody is talking about it