Kashyap Kompella

Kashyap Kompella is the Founder and CEO of rpa2ai, a global industry analyst firm focusing on automation and artificial intelligence. Kashyap has 20 years of experience as a hands-on technologist, industry analyst, and management consultant.

Kashyap advises large organizations on technology strategy, implementation road maps, and vendor selection. Prior to rpa2ai, Kashyap was a Research Director at Real Story Group, Senior Advisor at Information Services Group, and Practice Head at Wipro. Kashyap is widely recognized as a thought leader on emerging technologies and has been quoted by the media, including the BBC, Quartz, the Economist, Mint, Guardian, Forbes, Nikkei Asian Review, eMarketer, CMSWire, KMWorld, EContent, and SearchCIO.
Robotic Process Automation- A Bridge to AI in the
Dec. 10 2019
Robotic process automation (RPA) is Dilbert’s dream come true. As a cubicle dweller, imagine having your own personal digital assistant that takes care of the repetitive and boring bits of your job....
Why Your AI Approach Is Wrong
March 4 2019
Artificial intelligence (AI) will remain a hot topic in 2019. To be clear, AI technology is impressive, and it will transform almost every aspect of information management—from document capture to...
Explainable AI
Jan. 3 2019
Transparency is an important topic for any company looking to implement or use artificial intelligence (AI) systems. This is because some AI systems are essentially black boxes—you have no idea how...
AI 101
Aug. 23 2018
Amidst all the hype and hoopla surrounding artificial intelligence (AI), it’s often the simple practicalities that get lost along the way. We spend much of our professional lives talking to organizations...
  • The potential of generative AI to positively impact how we work and live is massive
  • You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue
  • Today, executives are excited about the promise of artificial intelligence (AI) to help their businesses grow and innovate, potentially transforming every part of work, delighting customers with new e