Kashyap Kompella

Kashyap Kompella is the Founder and CEO of rpa2ai, a global industry analyst firm focusing on automation and artificial intelligence. Kashyap has 20 years of experience as a hands-on technologist, industry analyst, and management consultant.

Kashyap advises large organizations on technology strategy, implementation road maps, and vendor selection. Prior to rpa2ai, Kashyap was a Research Director at Real Story Group, Senior Advisor at Information Services Group, and Practice Head at Wipro. Kashyap is widely recognized as a thought leader on emerging technologies and has been quoted by the media, including the BBC, Quartz, the Economist, Mint, Guardian, Forbes, Nikkei Asian Review, eMarketer, CMSWire, KMWorld, EContent, and SearchCIO.
Robotic Process Automation- A Bridge to AI in the
Fall & Winter Digital Issue 2019
Robotic Process Automation: Building the Bridge to AI in the Enterprise
BY Kashyap Kompella
Dec. 10 2019
Robotic process automation (RPA) is Dilbert’s dream come true. As a cubicle dweller, imagine having your own personal digital assistant that takes care of the repetitive and boring bits of your job....
Why Your AI Approach Is Wrong
March 2019
This Is Why You're Approaching Your AI Project Wrong
BY Alan Pelz-Sharpe|Kashyap Kompella
March 4 2019
Artificial intelligence (AI) will remain a hot topic in 2019. To be clear, AI technology is impressive, and it will transform almost every aspect of information management—from document capture to...
Explainable AI
January 2019
Here's Why You Need Explainable AI
BY Alan Pelz-Sharpe|Kashyap Kompella
Jan. 3 2019
Transparency is an important topic for any company looking to implement or use artificial intelligence (AI) systems. This is because some AI systems are essentially black boxes—you have no idea how...
AI 101
August 2018
Artificial Intelligence 101 for Information Professionals: What Is AI?
BY Alan Pelz-Sharpe|Kashyap Kompella
Aug. 23 2018
Amidst all the hype and hoopla surrounding artificial intelligence (AI), it’s often the simple practicalities that get lost along the way. We spend much of our professional lives talking to organizations...
  • health cx
    Navigating Uncertainty
    By John Zimmerer
    Economic pressures, regulatory shifts and evolving consumer expectations are converging to create a complex environment for health insurers. Amid this turbulence, many payers are hesitant to invest in
  • Getting Billing ‘Just Right’
    By Mitch Anderson
    How much do I owe?  How do I pay? Where’s my bill? Are any of your customers asking these questions? If so, it might be time to rethink your utility bills. 
  • marquee
    From a Tick Box to Competitive Advantage
    By Liz Stephen and Mia Papanicolaou
    If there’s one thing we’ve learned after decades in customer communications, it’s this: notifications are never “just notifications.”
  • touchpoint
    Why Every Document Is Now a Touchpoint
    By Gary Gregg
    When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
  • resistance
    Turning Resistance into Resilience
    By Angele Taylor
    Resistance to change is a familiar challenge in any transformation initiative, but it becomes especially entrenched in document-heavy environments. These are the systems and workflows that have been b