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DOCUMENT Strategy Most-Read Stories of 2019

DOCUMENT Strategy's Most-Read Stories of 2019

By Allison Lloyd

In 2019, news about the latest acquisitions, continued market consolidation, and maturing technology capabilities (like robotic process automation, artificial intelligence, cloud, and intelligent automation) dominated the headlines and held most of our...

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Cyber Risk Quantification Versus Heat Maps: Which One Is Better?

Gartner's Top 10 Technology Trends for 2020

Is Cloud Content Management a Silver Bullet?

The Disruption of Content Services: The Vision for 2020 and Beyond

Robotic Process Automation: Building the Bridge to AI in the Enterprise

Looking to Buy a Records and Information Management Solution? Here Are 5 to Consider

OpenText Strengthens Its Cloud Security Portfolio with Acquisition of Carbonite

OpenText expands the breadth of its cloud security offerings with its announcement on November 11, 2019 to acquire Carbonite, Inc., a provider of cloud-based data backup and protection services. The purchase...

Neopost Looks to Evolve, Changes Name to Quadient to Focus on Customer Experiences

As September drew to a close, Neopost, one of the most historic brands in the mailing and document solutions industry, announced plans to realign their 90-year-old corporate identity under Quadient, focusing...

Kodak Alaris Drives Capture to the Edge with New Network Scanning Solutions

Targeting the edge of the organization, Kodak Alaris unveiled two network-connected scanning solutions this week with the introduction of the Alaris INfuse Smart Connected Scanning Solution and the Kodak

DOCUMENT Strategy Most-Read Stories of 2019

DOCUMENT Strategy's Most-Read Stories of 2019

5 RIM Solutions You Need

Looking to Buy a Records and Information Management Solution? Here Are 5 to Consider

Information Governance Across the Electronic Docum

Information Governance Across the Electronic Document Life Cycle

Content Services Vision for 2020 and Beyond

The Disruption of Content Services: The Vision for 2020 and Beyond

Top 10 Technology Trends for 2020

Gartner's Top 10 Technology Trends for 2020

CX and Privacy

How to Transform the Customer Experience in the Era of Privacy

Robotic Process Automation- A Bridge to AI in the

Robotic Process Automation: Building the Bridge to AI in the Enterprise

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When CCM Technology Changes Hands, Ask Tough Questions

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Is Cloud Content Management a Silver Bullet?

By Bud Porter-Roth & James Watson, Jr.

As more and more orgnaizations look to move toward cloud content management, this particular technology segment is quickly evolving into a fragmented set of applications and tools. Today, cloud content management can be used in two main ways: to supplement your existing enterprise content management (ECM) system—basically acting as a collaborative front-end to the current system—or as a standalone solution that manages your documents and files.

The Future of Communications in the Agile, Liquid Enterprise

It’s a Buyer’s Market: The Acquisition Conundrum

The Rise of Omni-Channel Content Platforms

Cyber Risk Quantification Versus Heat Maps

Special Sponsored Content: Take a Good Look at Your Customer Communications Management

DOCUMENT CAPTURE

Kofax Bets Big on New Intelligent Automation Platf

Kofax Bets Big on New Intelligent Automation Platform

Robotics: Advancing the State of Automation

5 Steps to Master Inbound Information

CUSTOMER EXPERIENCE

Digital Experience Platform

Here's the Secret to the Mythical Digital Experience Platform

Even These 3 Regulated Industries Will Embrace Voice Assistants and Chatbots

How to Build a Cross-Functional, Multi-Disciplinary Team for Digital Transformation

DATA/DOCUMENT SECURITY

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7 Ways to Prepare Data for an Information Governance Strategy

Blockchain, AI, and Cloud: 3 Technologies That Dominated DSF '18

Data Analytics and Cybersecurity Will Be Top Investment for Government in 2019

DOCUMENT DESIGN

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Designing for the Omni-Channel Era: 4 Questions to Ask

Quadient Brings Omni-Channel Dominance to the Digital Experience with Inspire R12

How to Implement Mobile-First Design for Your Digital Communications

OMNI-CHANNEL DELIVERY

Gartner Reports Consumers Are Underwhelmed by Digi

Gartner Reports Consumers Are Underwhelmed by Digital Experiences

Informed Delivery: What Is It, and Is It for Me?

Digital Mailboxes: Is There Real Demand?

COMPLIANCE/E-DISCOVERY

Why a Quick Fix to Compliance is Hurting Your CX S

Why the Quick Fix to Your Compliance Woes Is Hurting Your Customer Experience Strategy

What IT Leaders Need to Know About the Cloud and Data Privacy in 2019

7 Document Management Solutions for Regulatory Compliance

BUSINESS PROCESS/FORMS MANAGEMENT

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Why You Need an Enterprise Automation Strategy

10 Processes Primed for Robotic Process Automation

How to Reduce Your Forms Inventory: A Rationalization Framework

INFORMATION MANAGEMENT

3 Information Management Trends

3 Information Management Trends You Can't Afford to Miss

Here's Why You Need Explainable AI

Survey Shows We Still Have an Information Management Problem

CUSTOMER COMMUNICATIONS (CCM)

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Finding the Right Digital Transformation Lens for Your CCM Project

Forrester Says Customer Communications Management Will Improve Digital Adoption in 2019

Customer Communications Management in 2019

RECORDS MANAGEMENT/RECOVERY

archiving

The Document Life Cycle Road to Digital Preservation and Archiving

Classification: Foundational Elements of Content Lifecycle Management

The 5 Steps to Starting a Records Management Program

ENTERPRISE CONTENT MANAGEMENT (ECM)

SharePoint Framework

5 Ways to Use the SharePoint Framework

Want a Great ECM System? The Work Is Never Done

The ECM Marketplace: 2018 State of the Industry

MARKETING/ PERSONALIZATION

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What Is Intelligent Orchestration?

Hey Marketers, Customer Communications Are About Consumer Outcomes

Avoid These Social Media Fails: How Analytics Feed Consistent Messaging

Quadient Interview Image

Quadient CMO Tamir Sigal on the Rebranding of Neopost Under Quadient

Oct. 24 2019

467 Views

Video Image - Text Analytics

What's Fueling the Growth of the Text Analytics Market?

Oct. 11 2019

471 Views

Nuxeo - Part 1 - Thumbnail

Part 1: Conversation with Nuxeo - The Future of ECM

Aug. 5 2019

898 Views

OpenText - Part 1 - Thumbnail

Part 1: Conversation with OpenText: Overcoming Channel Fragmentation for Seamless Experiences

Aug. 2 2019

1226 Views

RRD - Part 1 Thumbnail

Part 1: Conversation with RRD - Can Heavily Regulated Industries Leapfrog into Digital Distribution?

July 30 2019

775 Views

Nuxeo - Part 2 - Thumbnail

Part 2: Conversation with Nuxeo: Can We Ever Overcome Information Silos?

Aug. 4 2019

756 Views

OpenText - Part 2 - Thumbnail

Part 2: Conversation with OpenText - What Is a Digital Experience Platform?

Aug. 1 2019

882 Views

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Part 2: Conversation with RRD - How to Overcome Legacy Challenges in the Digital Age

July 29 2019

744 Views

Nuxeo - Part 3 - Thumbnail

Part 3: Conversation with Nuxeo - Connecting Information Management to Customer Experiences

Aug. 3 2019

712 Views

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2019-20 Hot Solution Companies in Customer Experience