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Dec. 6 2023
The Aspire Leaderboard is a one-of-a-kind tool designed to help stakeholders in every part of the customer communications ecosystem evaluate and compare CCM and CXM offerings... View More
Dec. 4 2023
Quadient announces the release of its latest intelligent, cloud-based mailing and multicarrier shipping solution: S.M.A.R.T. Essential. This new subscription-based solution brings Quadient’s S.M.A.R
Dec. 1 2023
Papyrus Software announced today that the Commerzbank and comdirect brands have selected Papyrus as their next generation Customer Communication and Document Management platform.As one of the largest... View More
Nov. 30 2023
Kodak Alaris has been named a ‘Major Player’ in the IDC MarketScape: Worldwide Intelligent Document Processing (IDP) Software 2023-2024 Vendor Assessment (doc #US49988723, November 2023). Partner
Nov. 28 2023
Messagepoint announced today that it has been recognized by Aspire Customer Communication Services as a leader for the sixth consecutive year in its 2023 Aspire Leaderboard™ for customer communicati
Nov. 22 2023
Keypoint Intelligence has awarded Kodak Alaris two Buyers Lab (BLI) Awards: a 2024 Fall Pick Award* for KODAK Info Input Solution as Outstanding Intelligent Document Processing Solution... View More
Nov. 21 2023
OPEX® Corporation has received top honors at the Document Manager magazine DM Awards for its innovative Gemini® scanning technology.This is the second consecutive year Gemini won the prestigious... View More
Nov. 15 2023
In today's hyper-competitive business world where enterprises are always looking for an edge, AI-powered intelligent automation has rapidly evolved in recent years... View More
Nov. 14 2023
Messagepoint announced today enhancements to its generative AI capabilities to further support organizations in creating communications that are easy for customers to understand. As part of its Intell
Nov. 9 2023
In 2020 a Russian cyber-espionage group hacked the supply chain of SolarWinds, a large software firm that sells Orion network management products to more than 30,000 customers worldwide, including... View More
Nov. 8 2023
Smart Communications™ and Guidewire announced they have surpassed the 120 mutual customer milestone. This impressive achievement not only underscores the partnership between Smart Communications... View More
digital transformation CX
Nov. 7 2023
This article first appeared in the Fall 2023 issue of DOCUMENT STRATEGY.The term digital transformation is becoming something of a buzzword, but for many organizations this process is already well und
Nov. 7 2023
Kodak Alaris has bolstered its ecosystem of strategic partners by signing a partnership contract with Kyocera Document Solutions France, another major player in document capture solutions. The agreeme
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Nov. 1 2023
Technological advancements are enabling a fast-paced and ever-changing business world, where the adoption of the latest software solutions presents an opening to optimize corporate strategies... View More
Oct. 27 2023
In this volatile market, business leaders are tasked with ensuring business growth, fostering worker satisfaction, and implementing innovations that advance their position in the marketplace... View More
Oct. 26 2023
Scanning a large batch of documents can be quick and easy thanks to the imageFORMULA DR-S250N, the latest office document scanner from Canon U.S.A., Inc., a leader in digital imaging solutions. The ne
Oct. 24 2023
Crawford Technologies, a provider of innovative document solutions that streamline, improve and manage customer communications, announces it has once again expanded the reach of its AccessibilityNow®
Oct. 19 2023
Quadient experiences strong momentum on digital adoption among its Mail-Related Solution customers, with Quadient’s multi-channel document distribution software sales increasing fast, particularly... View More
Oct. 18 2023
Ricoh today announced the global debut of the RICOH Pro Z75 Digital Press, the first B2 perfecting (auto-duplexing) sheetfed inkjet platform using aqueous ink... View More
Oct. 13 2023
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announced today that it will update all of its solutions to be in complian