Reveille Software (Reveille) announced it has received the 2024 Intellyx Digital Innovator Award for delivering innovative ECM solutions that realize real customer results.Intellyx, a renowned industr
Smart Communications™ has been named a Leader in The Aragon Research Globe™ for Workflow and Content Automation (WCA), 2024 for the fifth consecutive year. The new report evaluates 12... View More
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announced the release of Version 5.6 of its Digital Transform Engine (DTE)
Messagepoint announced today enhancements in the latest release of its intelligent Content Hub for customer communications management, designed to streamline the process of translating customer commun
Reveille Software announced the integration of its Reveille platform with HaloPSA, a premier Professional Services Automation (PSA) software... View More
Every day, large organizations face multiple challenges with the hundreds or thousands of pieces of mail received through the USPS and other carriers, documents that include general business mail... View More
Quadient announces the signing of significant contracts in the first quarter of the 2024 fiscal year for its Intelligent Communication Automation software solutions in the U.S. healthcare sector. Thes
Kodak Alaris has announced a strategic partnership with technology solutions integrator, SONDA. Under the terms of the agreement, SONDA will expand its solutions and service offerings to include award
Quadient will showcase its newest, most advanced mailing and shipping systems, combined with powerful software and the latest technology in direct printing at drupa 2024... View More
Personalizing things is not new. We have engraved items and composed personal letters and communications for centuries, but can we do this economically and efficiently?... View More
Kodak Alaris has been named a winner in the 2024 Excellence in Customer Service Awards presented by Business Intelligence Group.Customers and partners around the world rely on Kodak Alaris for its dee
Quadient announced a major new release in Canada for its Quadient Impress cloud-based platform, now offering multichannel document delivery capabilities to support small and medium businesses (SMBs)... View More
Kodak Alaris has announced that KODAK S3000 and KODAK S3000 Max Series Scanners are now compatible with its Mail-in Ballot Processing Solution.In July 2022, Kodak Alaris introduced a new all-in-one sc
Quadient is hosting the first-of-its-kind Quadient Connects virtual conference on May 15, 2024, bringing together business leaders and other decision makers from organizations of all sizes... View More
Reveille Software announced a strategic partnership with Court Square Group, a leading managed services technology company to life science organizations and provider of RegDocs365™, a fully 21 CFR... View More
Crawford Technologies, a leading provider of innovative document solutions that streamline, improve and manage customer communications, announced that its fifth annual Customer Communications Virtual... View More
It’s no secret that digital channels have become foundational to the delivery of customer communications, with customers increasingly indicating mobile apps, SMS, email and other digital delivery... View More
Big or small, these changes are incredibly costly and time consuming to implement, hampering agility and efficiency of marketing and customer management teams
To think about AI in terms of previous multiplicative measurements of data growth and tech capability like Moore’s Law is delimiting. Incremental improvements don’t produce breakthroughs
Enterprise content management (ECM) is a strategic approach to managing an organization's information, supporting processes for creating, capturing, delivering and archiving content
As we stand at the forefront of a rapidly changing digital landscape, customer communications management (CCM) is facing a critical inflection point. The way businesses communicate with their customer
