Doxim® is thrilled to announce the recent expansion of its utility payments team with the strategic hiring of industry-leading executives and talent. This development reflects the growing need f... View More
Solimar Systems, Inc. announced that Express A/S, a Copenhagen-based print service bureau specializing in high-volume transactional communications, has achieved significant operational improvements an
Crawford Technologies announces that its 2025 top-line revenue rose to the highest level in the company’s 30-year history. The company achieved 9% year-over-year growth during its fiscal year endin
SER Group today announced it has changed its brand name to “Doxis”, uniting the company under the same brand as its flagship Intelligent Content Automation platform and solutions. The rebrand... View More
Crawford Technologies is celebrating its 30th anniversary. Founded in 1995, Crawford Technologies has grown into a highly respected global organization with an impressive list of 2,000 customers on si
Enterprise software has aimed to remove friction, reduce reliance on technical resources and put more control in the hands of the teams who understand the task at hand... View More
Hyland, the pioneer of the Content Innovation Cloud™ has been awarded IDC's 2025 Customer Experience (CX) Award for Content and Experience Management Customer Satisfaction... View More
AI has dominated headlines for the past few years in the regulated communications space, and in many ways, deservedly so. It can automate processes, personalize at scale and accelerate the production... View More
Crawford Technologies announced it will host its seventh annual Industry Summit on April 8-9, 2026 in Orlando, Florida. New in 2026, Crawford Technologies will partner with Madison Advisors, a nationa
Doxim® is excited to announce the official opening of its West Coast communications hub, Doxim Phoenix, a new state-of-the-art facility located in Phoenix, Arizona. This facility offers Doxim greater
AODocs announced it has been recognized as an Emerging Specialist in the Gartner® Innovation Guide for Generative AI Knowledge Management Apps... View More
SER Group announced the acquisition of Metaforce, a specialist in Customer Communication Management (CCM) and Customer Experience Management (CXM) software solutions.The move strengthens SER’s leade
Robotic Process Automation (RPA) has long been recognized as a tool that clicks buttons faster than humans, excelling at repetitive tasks like moving files or exporting reports... View More
Quadient, a global automation platform powering secure and sustainable business connections, announced the signing of an agreement to acquire CDP Communications, a long-standing Quadient partner and o
As companies across sectors race to stimulate consumer loyalty and provide differentiation, customer communications and digital experiences are under-appreciated levers in unlocking customer satisfact
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, released Version 5.9 of its Digital Transform Engine (DTE), the company's... View More
Solimar Systems, Inc. announced the release of SOLscript Xpress™ that enables organizations to print Xerox VIPP® (Variable Data Intelligent PostScript Printware) applications on printers with... View More
Enterprise software has aimed to remove friction, reduce reliance on technical resources and put more control in the hands of the teams who understand the task at hand
AI has dominated headlines for the past few years in the regulated communications space, and in many ways, deservedly so. It can automate processes, personalize at scale and accelerate the production
Robotic Process Automation (RPA) has long been recognized as a tool that clicks buttons faster than humans, excelling at repetitive tasks like moving files or exporting reports
For decades, customer communications management (CCM) has focused on outbound engagement, such as statements, explanations of benefits (EOBs) and annual notifications of changes (ANOCs), delivered in
