OPEX® Corporation announced the latest release of its CertainScan® 8.0 Intelligent Document Imaging Software Suite. Featuring a faster configuration, smarter defaults, and modern usability, OPEX’s
How much do I owe? How do I pay? Where’s my bill? Are any of your customers asking these questions? If so, it might be time to rethink your utility bills. ... View More
BCC Software and Quadient announced a powerful new integration between Architect REACH and Quadient Inspire. This collaboration connects two best-in-class platforms to deliver a unified, intelligent w
When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
Solimar Systems announces its participation in PRINTING United Expo 2025, taking place at the Orange County Convention Center in Orlando, FL, October 22–24, 2025. The company will showcase its compr
Resistance to change is a familiar challenge in any transformation initiative, but it becomes especially entrenched in document-heavy environments. These are the systems and workflows that have been b
Solimar Systems announced the release of Solimar® Print Director Enterprise™ (SPDE) version 9.4, featuring a new ReadyPDF® Prepress Console and enhanced color management capabilities. This... View More
For many large, regulated organizations, customer communications management (CCM) systems have quietly become one of the most expensive and limiting parts of the technology stack. According to Aspire... View More
Before we discuss the act of creating effective and personalized customer journeys, it is important to be reminded that the term “customer journey” tells us it’s the customer’s... View More
Crawford Technologies will highlight its intelligent workflow consolidation solutions that reinforce the company’s commitment to supporting print provider organizations with easy-to-use, cost-effici
NetDocuments, the cloud-native platform purpose-built for legal professionals, today announced it has entered into a definitive agreement to acquire OpenText's legal document management solution (DMS... View More
SER released findings from a major study of the Intelligent Document Processing (IDP) market. The study found that AI-augmented document processing adoption is rising and shifting into the front offic
OpenText released the findings of its third annual Global Managed Security Survey. The study shows that while AI is unlocking major growth opportunities for managed service providers (MSPs), many are... View More
Quadient has been recognized as the Most Valuable Pioneer (MVP) by QKS Group in its first AI Maturity Matrix for Customer Communications Management, a new program spotlighting companies that are leadi
Smart Communications announced the launch of SmartPATH™, a next-generation omnichannel orchestration and digital delivery solution. Designed for enterprises in highly regulated industries, SmartPATH
Affinda, an AI transformation partner to enterprises globally, today announced its new agentic AI document processing platform, which allows organizations to automate any document workflow, fast, achi
Crawford Technologies, a provider of innovative document solutions that streamline, improve and manage customer communications, announces that KMWorld magazine has included Crawford Technologies’... View More
How much do I owe? How do I pay? Where’s my bill? Are any of your customers asking these questions? If so, it might be time to rethink your utility bills. On the surface, utility bills
When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
Resistance to change is a familiar challenge in any transformation initiative, but it becomes especially entrenched in document-heavy environments. These are the systems and workflows that have been b
For many large, regulated organizations, customer communications management (CCM) systems have quietly become one of the most expensive and limiting parts of the technology stack. According to Aspire
