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BETTER Content Management BETTER Customer Communication Management
Everest Group Recognizes Chetu as a Leading Provider in Data and AI Services for Mid-Market Enterprises PEAK Matrix® Assessment 2025.“We are proud that Everest Group recognizes our data and AI... View More
Crawford Technologies, a provider of innovative document solutions that streamline, improve and manage customer communications, today announced the release of Sunrise Enterprise, the only cloud-first
On Wednesday, March 5, OSG hosted its highly anticipated OSG Elevate 2025 product release event, unveiling new self-service customer communication solutions... View More
Big or small, these changes are incredibly costly and time consuming to implement, hampering agility and efficiency of marketing and customer management teams... View More
To think about AI in terms of previous multiplicative measurements of data growth and tech capability like Moore’s Law is delimiting. Incremental improvements don’t produce breakthroughs... View More
Messagepoint announced today that it has been recognized by Aspire Customer Communications Services as a leader in its 2025 Aspire Leaderboard™ for customer communications management (CCM) technolog
MHC announces its inclusion as a contributing participant in Madison Advisors’ latest market analysis, “AI-Augmented Customer Communications Management Market Study.” MHC provided key... View More
Enterprise content management (ECM) is a strategic approach to managing an organization's information, supporting processes for creating, capturing, delivering and archiving content... View More
Crawford Technologies announced the availability of AccessibilityNow® SmartSetup, a solution that leverages the company’s AI-powered functionality, called AutoSense, to automatically create templat
MHC announces a strategic partnership with DTECH Software and Technology (“DTECH”), a premier customer experience integrator serving clients across Europe, the Middle East, and Africa (EMEA).This
Reveille Software (Reveille) announced the Reveille Winter 2025 Update, featuring Reveille AI Dynamic Thresholding. This latest release expands support for Microsoft 365, SharePoint Embedded, and Micr
As a subsidiary of eGlue, a leading company in Customer Interaction Management (CIM), DNOW!® is a global leader in facilitating digital transformations in Print Services Provider (PSP) markets.DNOW!�
As we stand at the forefront of a rapidly changing digital landscape, customer communications management (CCM) is facing a critical inflection point. The way businesses communicate with their customer
Square 9 Softworks is excited to announce the launch of Square 9 Shareworks, a customer referral program designed to grow our network and show appreciation to customers who contribute to this growth... View More
It's no secret that, despite the ongoing quest for digital transformation, many businesses are stuck in the old ways of using fillable PDFs and paper forms to capture information. The first thing tha... View More
Quadient announced the results of a research study about how consumers value diverse types of communication. Quadient commissioned independent market research agency Opinium to conduct the study, surv
Transformations, Inc., a software solutions company and developer of Uluro, is pleased to announce that Alexandria Gregory, vice president of client services at Transformations, was selected to join N
Messagepoint announced today it is a recipient of HousingWire’s Tech100 Mortgage award. The award recognizes the most innovative and impactful organizations driving the mortgage industry forward.... View More
A Governance Policy Checklist for managing structured, dark, unstructured and semi-structured data is vital for organizations aiming to optimize operational efficiency, ensure compliance and enhance s
Reveille Software announced the expansion of its partnership with ABBYY through new support for ABBYY Vantage and ABBYY FlexiCapture Cloud. This enhancement builds upon Reveille's existing integratio... View More
Seamless and personalized customer interactions are no longer just a competitive advantage — they’re an expectation. Whether a customer is applying for a credit card, opening a bank account, or on
Change is the only constant when it comes to IT applications. Specifically for Enterprise Content Management (ECM) and Robotic Process Automation (RPA), proper knowledge is a necessity before inevitab
Remember the last time you filled out a mortgage application? If you're like most people, you probably spent hours wrestling with confusing forms, deciphering legal jargon and hunting down supporting
As we reach the midpoint of the decade, it’s clear that the 2020s are testing business leaders with a drive to leverage emerging technologies, evolving customer expectations and a more complex regulatory environment
Over the past 2 short years, the communications industry has been at the forefront of technological innovation, shaping how we connect, share and understand the world around us. Among the plethora of
