In an era driven by digital transformation, the management of print communications may appear to be a fading necessity. However, for many businesses, the need for efficient, accurate and cost-effectiv
Crawford Technologies announces the general availability of Instant Language Assistant (ILA) as part of its AccessibilityNow® platform. AccessibilityNow provides software solutions that offer a wide
Enterprise Content Management (ECM) applications form the backbone of many vital digital document processes in businesses today. These systems serve as a hub, potentially thousands of users accessing... View More
Reveille Software announces the release of its highly-anticipated Reveille 10 update. The new enhancements redefine ECM operations with PostgreSQL Open Source Database Support, Hyland OnBase RESTful A
It’s impossible to read a business or IT-related publication these days and not read about “digital transformation.” It’s EVERYWHERE, but what does it really mean?... View More
In this era of rapid digitalization, companies deal with large volumes of data on a daily basis. Traditionally, managing documents has been time-consuming and prone to mistakes resulting in delays, ex
Kodak Alaris and Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, announced a partnership today. Under the agreement, Carahsoft will serve as Kodak Alaris’ Public Sector... View More
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, today announced the release of version 5.5 of its Digital Transform Engine
The Aspire Leaderboard is a one-of-a-kind tool designed to help stakeholders in every part of the customer communications ecosystem evaluate and compare CCM and CXM offerings... View More
Quadient announces the release of its latest intelligent, cloud-based mailing and multicarrier shipping solution: S.M.A.R.T. Essential. This new subscription-based solution brings Quadient’s S.M.A.R
Papyrus Software announced today that the Commerzbank and comdirect brands have selected Papyrus as their next generation Customer Communication and Document Management platform.As one of the largest... View More
Kodak Alaris has been named a ‘Major Player’ in the IDC MarketScape: Worldwide Intelligent Document Processing (IDP) Software 2023-2024 Vendor Assessment (doc #US49988723, November 2023). Partner
Messagepoint announced today that it has been recognized by Aspire Customer Communication Services as a leader for the sixth consecutive year in its 2023 Aspire Leaderboard™ for customer communicati
Keypoint Intelligence has awarded Kodak Alaris two Buyers Lab (BLI) Awards: a 2024 Fall Pick Award* for KODAK Info Input Solution as Outstanding Intelligent Document Processing Solution... View More
OPEX® Corporation has received top honors at the Document Manager magazine DM Awards for its innovative Gemini® scanning technology.This is the second consecutive year Gemini won the prestigious... View More
In today's hyper-competitive business world where enterprises are always looking for an edge, AI-powered intelligent automation has rapidly evolved in recent years... View More
Messagepoint announced today enhancements to its generative AI capabilities to further support organizations in creating communications that are easy for customers to understand. As part of its Intell
In 2020 a Russian cyber-espionage group hacked the supply chain of SolarWinds, a large software firm that sells Orion network management products to more than 30,000 customers worldwide, including... View More
Smart Communications™ and Guidewire announced they have surpassed the 120 mutual customer milestone. This impressive achievement not only underscores the partnership between Smart Communications... View More
As companies grow, processes and systems that operate well at a certain capacity often cannot keep up with larger demand, which inevitably complicates workflows and slows operations
When we look at evolving customer communications, we often focus on improving the experience by adding new delivery channels, improving content by adding color and variable images based on the audienc
In a world where data breaches are a daily reality, safeguarding critical communications — like bills, invoices and healthcare documents — has become paramount. With sensitive personally identifia
A dashboard that consolidates data from all of your applications and systems into a single view is critical to optimizing performance and avoiding dangers
As companies strive to meet customer expectations, it’s no surprise that communications have become a focus to ensure customer needs are met and that customer experience is seamless across touchpoints
