Quadient experiences strong momentum on digital adoption among its Mail-Related Solution customers, with Quadient’s multi-channel document distribution software sales increasing fast, particularly... View More
Ricoh today announced the global debut of the RICOH Pro Z75 Digital Press, the first B2 perfecting (auto-duplexing) sheetfed inkjet platform using aqueous ink... View More
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announced today that it will update all of its solutions to be in complian
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, will showcase a range of workflow automation solutions that enable organiz
Reveille Software announced the company’s participation in OpenText World 2023 in Las Vegas, NV, from October 11-12, 2023 at the Venetian Resort Las Vegas. Reveille will take part in a high-level... View More
Crawford Technologies, a provider of innovative document solutions that streamline, improve and manage customer communications, announced today that its president and CEO, Ernie Crawford, will be pres
Transformations Inc., a software solutions company and developer of the comprehensive customer communications management (CCM) platform, Uluro, announced that its uCampaign module has been successfull
It seems like every day there’s news of another multimillion-dollar data breach with yet another organization scrambling to deal with negative media attention, preserve their brand reputation... View More
Crawford Technologies is entering into a reseller partnership with Insqope Pty Ltd, an Australian-based provider of tailored consulting, analysis and technological solutions... View More
Madison Advisors has published a new report entitled “Consent and Preference Management” that details the crucial balance companies are challenged with when it comes to providing... View More
Ricoh USA, Inc. announced the RICOH Pro™ C7500, designed to empower print service providers (PSPs) to elevate their creative and versatile print production capabilities... View More
Reveille Software (Reveille) will reveal new Hyland support features and its participation in a roundtable discussion at CommunityLIVE 2023 in Las Vegas, NV, from October 5-11 at the Caesars FORUM.Com
Kofax® recently unveiled a new Azure OpenAI connector for TotalAgility on the Kofax Marketplace. TotalAgility, the leading platform for content-intensive intelligent automation workflows... View More
What can go wrong without rigorous data security and compliance? In short, everything. According to Statista, a market leader in providing reliable market, company and consumer data, cybersecurity r... View More
Looking for unconventional ways to motivate your employees to adopt a new system or create a livelier workplace? Discover what gamification is and how it can be applied... View More
In this Industry Trends Q&A, Ernie Crawford, President & CEO of Crawford Technologies, shares his thoughts on AI’s possibilities in CCM and CX as well as other recent trends... View More
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, expands the availability of its AccessibilityNow® platform... View More
As we stand at the forefront of a rapidly changing digital landscape, customer communications management (CCM) is facing a critical inflection point. The way businesses communicate with their customer
It's no secret that, despite the ongoing quest for digital transformation, many businesses are stuck in the old ways of using fillable PDFs and paper forms to capture information. The first thing tha
A Governance Policy Checklist for managing structured, dark, unstructured and semi-structured data is vital for organizations aiming to optimize operational efficiency, ensure compliance and enhance s
While we've explored how sophisticated technical strategies can enhance AI performance, it's now time to address the user-centric challenges that often determine the success or failure of these interactions
Ensuring document accessibility is essential for universal information access, catering to individuals who are blind, partially sighted or have cognitive impairments. Compliant, accessible document de
