Smart Communications™ announced recent updates to its adapter that integrates with Pegasystems Inc., the low-code platform provider empowering the world’s leading enterprises to Build for Cha
Naviant, Inc. has announced that it has partnered with Reveille Software to offer ECM monitoring solutions. Reveille is a leading solution for managing and monitoring business-critical Enterprise Cont
Quadient announces the general availability of Quadient Inspire Flex Release 16 (R16), the latest advancement of Quadient’s enterprise omnichannel customer communications management (CCM) software... View More
KnowledgeLake has been recognized as a Star Performer and Major Contender in the prestigious Everest Group Intelligent Document Processing (IDP) and Unstructured Document Processing Products PEAK Matr
In May, Kodak Alaris hosted partners from around the globe at the PGA Championship at Oak Hill Country Club in Rochester, N.Y., home to the company’s U.S. headquarters. While in town, partners visit
Crawford Technologies announced SmartSetup v2.0 with AutoSense that uses artificial intelligence (AI) and machine learning (ML) to greatly simplify the task of indexing and extracting data from print... View More
BelWo, Inc., a global managed services provider specializing in customer communications management (CCM), announces it is exhibiting at the upcoming 2023 Document Strategy Forum (DSF), a peer-driven... View More
Transformations, Inc., a software solutions company and developer of the comprehensive customer communications management (CCM) platform, Uluro, announced the company will be speaking and exhibiting a
Messagepoint Inc announced today the availability of AI-powered content generation to support the optimization of customer communications. Leveraging OpenAI’s ChatGPT and GPT-4, this new release... View More
Today, Papyrus Software announced global availability of its key innovation Converse Designer|Composer – a tool that is about to reinvent how custom business applications are built... View More
Reveille Software (Reveille) announced new Hyland RPA and Kofax RPA support. The new Reveille solutions provide agentless management and monitoring capabilities to ensure the continued health and prod
Enterprise Content Management (ECM) is a set of strategies, technologies and tools that organizations use to manage, store and access electronic documents, images and other types of digital content... View More
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announces the release of version 5.4 of the company’s Digital Transform
BelWo, Inc., a global managed services provider specializing in customer communications management (CCM), announces it has been positioned as a Leader in the 2023 Aspire Leaderboard™ for CCM-CXM... View More
Ricoh USA, Inc. today announced that Sepire, a marketing services and communications distribution company, is growing its capacity to meet market demand by adding a third RICOH Pro VC70000 continuous-
Efficient document management is essential in high-volume customer support centers, where handling errors can lead to costly mistakes, compliance risks and dissatisfied customers
Most customers prefer digital communications due to convenience. Digital communications arrive faster, enable interactivity and allow for immediate payment options. However, digital customer communica
As companies grow, processes and systems that operate well at a certain capacity often cannot keep up with larger demand, which inevitably complicates workflows and slows operations
When we look at evolving customer communications, we often focus on improving the experience by adding new delivery channels, improving content by adding color and variable images based on the audienc
In a world where data breaches are a daily reality, safeguarding critical communications — like bills, invoices and healthcare documents — has become paramount. With sensitive personally identifia
