We saw the inception of customer communications management (CCM) systems about 20 years ago when what was then known as document composition software evolved to include significant personalization... View More
The push to digital experiences will continue to grow as digital-savvy consumers demand that communications, invoices and, in general, customer service be available to them via their phones. That brin
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, has announced that it will be hosting a Showcase Suite offering three days
According to new research of more than 400 professionals more than 80% of respondents cited the benefits of intelligent automation. The survey found that workflow inefficiencies remain one of the bigg
You likely already know that information is perhaps the most valuable asset our organizations possess because it is at the root of everything we do: keep records, report on operations, communicate wit
Quadient announces the presentation of its 2022 Experience Partner Awards. Presented at Quadient’s flagship Inspire Days user conference in Orlando, Florida, the awards recognize partners for excell
Driven by customer and partner demand, Rossum announced the launch of its education and training program to help users reap the full benefits of document processing technology, powered by artificial i
While most companies recognize the need for digital communications, the majority fail to move beyond email and PDF versions of printed documents... View More
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announces a major expansion of its convenient online CrawfordTech Academy... View More
Small and medium-sized businesses across the U.S. will now have increased access to the full Kodak Alaris portfolio with the benefit of local support, thanks to a new strategic alliance with Sharp Ima
Ricoh announced its latest production workflow technology, introducing the most comprehensive Software as a Service (SaaS) solution that empowers printers to automate their job production processes fr
KnowledgeLake announces the immediate availability of its “Ontario” Update through the company’s cloud-first software platform.The Ontario update expands the KnowledgeLake platform’s... View More
As we move into 2023, businesses need to be prepared for the challenges that IoT and AI will bring to data security. By understanding their data and implementing proper security measures, businesses can... View More
Quadient has announced the general availability in the U.S. of the Quadient iX-1 postage meter, a compact yet powerful mailing system that combines mail and parcel processing into one user-friendly so
Content may still be king, but now, the ownership and control over it may very well belong to the people! With new pressures introduced by the European Union's General Data Protection Regulation (GDPR)... View More
Initially, law firms and legal departments were entirely dependent on wholesale outsourcing to meet eDiscovery requirements. Providers evolved their delivery models... View More
Quadient is hosting its ever-expanding Inspire Days 2023 user conference February 22-24 in Orlando, Florida. The powerhouse event draws customers, partners and Quadient experts for business strategy a
The rapid expansion of artificial intelligence (AI) has ushered in an era of unprecedented data collection, processing and utilization. While this has propelled innovation, efficiency and convenience
Across the globe, organizations are seeking to better cater to increasingly diverse customer populations. In the United States, for example, the number of non-English speakers has tripled over the las
A recent article on Chiefmartec asked an interesting question about automation in marketing: Is automation making things more efficient for the company or the customer? The example they gave is someth
