BelWo, Inc., a global managed services provider specializing in customer communications management (CCM), announces it is exhibiting at the upcoming 2023 Document Strategy Forum (DSF), a peer-driven... View More
Transformations, Inc., a software solutions company and developer of the comprehensive customer communications management (CCM) platform, Uluro, announced the company will be speaking and exhibiting a
Messagepoint Inc announced today the availability of AI-powered content generation to support the optimization of customer communications. Leveraging OpenAI’s ChatGPT and GPT-4, this new release... View More
Today, Papyrus Software announced global availability of its key innovation Converse Designer|Composer – a tool that is about to reinvent how custom business applications are built... View More
Reveille Software (Reveille) announced new Hyland RPA and Kofax RPA support. The new Reveille solutions provide agentless management and monitoring capabilities to ensure the continued health and prod
Enterprise Content Management (ECM) is a set of strategies, technologies and tools that organizations use to manage, store and access electronic documents, images and other types of digital content... View More
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announces the release of version 5.4 of the company’s Digital Transform
BelWo, Inc., a global managed services provider specializing in customer communications management (CCM), announces it has been positioned as a Leader in the 2023 Aspire Leaderboard™ for CCM-CXM... View More
Ricoh USA, Inc. today announced that Sepire, a marketing services and communications distribution company, is growing its capacity to meet market demand by adding a third RICOH Pro VC70000 continuous-
Crawford Technologies announces that its fourth annual Customer Communications Virtual Summit will take place on Thursday, May 11, beginning at 10:00 a.m. ET... View More
Messagepoint Inc has been recognized as The Technology Leader in the 2023 SPARK Matrix™ in Customer Communications Management by Quadrant Knowledge Solutions... View More
Decreasing attention spans. Digital fatigue. Content overload. How effectively are you communicating with your customers?The disruption of the last two years has sparked lasting changes in the expecta
Smart Communications™ announced today that the company has entered into a strategic partnership to integrate Smart Communications’ industry-leading customer communication management platform
When it comes to modern business, the customer is king. Finding buyers for any product — whether a pair of shoes or a multimillion dollar software package — is increasingly difficult and expensive
Remember the last time you filled out a mortgage application? If you're like most people, you probably spent hours wrestling with confusing forms, deciphering legal jargon and hunting down supporting
As we reach the midpoint of the decade, it’s clear that the 2020s are testing business leaders with a drive to leverage emerging technologies, evolving customer expectations and a more complex regulatory environment
Over the past 2 short years, the communications industry has been at the forefront of technological innovation, shaping how we connect, share and understand the world around us. Among the plethora of
Efficient document management is essential in high-volume customer support centers, where handling errors can lead to costly mistakes, compliance risks and dissatisfied customers
Most customers prefer digital communications due to convenience. Digital communications arrive faster, enable interactivity and allow for immediate payment options. However, digital customer communica
