Crawford Technologies announces AccessibilityNow® Translate as part of its AccessibilityNow® platform. Being launched on the heels of Instant Language Assistant (ILA), the company’s accessible... View More
Messagepoint announced it has been named a winner in the 2024 BIG Innovation Awards presented by the Business Intelligence Group in the Software category for its Healthcare Touchpoint Exchange, a purp
In an era driven by digital transformation, the management of print communications may appear to be a fading necessity. However, for many businesses, the need for efficient, accurate and cost-effectiv
Crawford Technologies announces the general availability of Instant Language Assistant (ILA) as part of its AccessibilityNow® platform. AccessibilityNow provides software solutions that offer a wide
Enterprise Content Management (ECM) applications form the backbone of many vital digital document processes in businesses today. These systems serve as a hub, potentially thousands of users accessing... View More
Reveille Software announces the release of its highly-anticipated Reveille 10 update. The new enhancements redefine ECM operations with PostgreSQL Open Source Database Support, Hyland OnBase RESTful A
It’s impossible to read a business or IT-related publication these days and not read about “digital transformation.” It’s EVERYWHERE, but what does it really mean?... View More
In this era of rapid digitalization, companies deal with large volumes of data on a daily basis. Traditionally, managing documents has been time-consuming and prone to mistakes resulting in delays, ex
Kodak Alaris and Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, announced a partnership today. Under the agreement, Carahsoft will serve as Kodak Alaris’ Public Sector... View More
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, today announced the release of version 5.5 of its Digital Transform Engine
The Aspire Leaderboard is a one-of-a-kind tool designed to help stakeholders in every part of the customer communications ecosystem evaluate and compare CCM and CXM offerings... View More
Quadient announces the release of its latest intelligent, cloud-based mailing and multicarrier shipping solution: S.M.A.R.T. Essential. This new subscription-based solution brings Quadient’s S.M.A.R
Papyrus Software announced today that the Commerzbank and comdirect brands have selected Papyrus as their next generation Customer Communication and Document Management platform.As one of the largest... View More
Kodak Alaris has been named a ‘Major Player’ in the IDC MarketScape: Worldwide Intelligent Document Processing (IDP) Software 2023-2024 Vendor Assessment (doc #US49988723, November 2023). Partner
Messagepoint announced today that it has been recognized by Aspire Customer Communication Services as a leader for the sixth consecutive year in its 2023 Aspire Leaderboard™ for customer communicati
Keypoint Intelligence has awarded Kodak Alaris two Buyers Lab (BLI) Awards: a 2024 Fall Pick Award* for KODAK Info Input Solution as Outstanding Intelligent Document Processing Solution... View More
OPEX® Corporation has received top honors at the Document Manager magazine DM Awards for its innovative Gemini® scanning technology.This is the second consecutive year Gemini won the prestigious... View More
In today's hyper-competitive business world where enterprises are always looking for an edge, AI-powered intelligent automation has rapidly evolved in recent years... View More
Messagepoint announced today enhancements to its generative AI capabilities to further support organizations in creating communications that are easy for customers to understand. As part of its Intell
Enterprise software has aimed to remove friction, reduce reliance on technical resources and put more control in the hands of the teams who understand the task at hand
AI has dominated headlines for the past few years in the regulated communications space, and in many ways, deservedly so. It can automate processes, personalize at scale and accelerate the production
Robotic Process Automation (RPA) has long been recognized as a tool that clicks buttons faster than humans, excelling at repetitive tasks like moving files or exporting reports
For decades, customer communications management (CCM) has focused on outbound engagement, such as statements, explanations of benefits (EOBs) and annual notifications of changes (ANOCs), delivered in
