What is Intelligent Document Processing? Many organizational processes are still dominated by paperwork. Even if most documents are now digitized, manual analysis of their content remains the rule... View More
DryvIQ (formerly SkySync), today announced the launch of its next-generation AI-powered platform to enable organizations to holistically safeguard enterprise-wide content while reducing exposure and c
Madison Advisors has announced its senior analyst, Richard Huff, will be sharing the results of the firm’s recent study on interactive personalized video (IPV) and its impact on an organization’s
At DSF’22, under the banner “Rethink CCM, Reimagine CX,” BelWo, Inc., a global managed services provider specializing in customer communications management (CCM), will be demonstrating... View More
Stramaglio Consulting has announced that Digitech Systems has joined The Consortium, a think tank for the Imaging Channel, consisting of a group of industry leaders that aims to help the channel grow... View More
Many businesses are still adapting their information management strategies to account for document sharing, anywhere-anytime access and data security... View More
Kofax® has been named a Leader in the IDC MarketScape: Worldwide Print Management Solutions Independent Software 2021 Vendor Assessment (doc #US47348521, December 2021). The report notes, “Kofax... View More
To me, the road to the future looks like a winding road through the front windshield, but it seems to appear as a straight path from the rearview mirror. As we consider the future of omnichannel custo
Usually, I write predictions for the industry at the start of each year, but let’s try something different. Let’s talk about your predictions and how you will measure your 2022 plan against... View More
Whether in the office or remote, work is becoming more dispersed, increasing the demand for networking technologies, like wireless document scanning solutions, to enhance collaborative productivity in
Many of today’s business owners are using AI tech to help improve customer experience. Here are some ways where you can use AI to leave a lasting impression.Create Better Targeted AdsNo one would... View More
Digital transformation is impossible unless you understand your business processes. Poorly designed or outdated business processes cost organizations money — in lost customers, missed opportunities
The effort and expense necessary to unify customer communications systems is easily underestimated. Most companies don’t have a document system. They have many of them!... View More
Kodak Alaris has announced a new line of Kodak i5250 and Kodak i5850 Scanners to help organizations meet the image quality standards required to be compliant with the Federal Agencies Digital Guidelin
Smart Communications and OneSpan Inc. have announced a partnership that integrates OneSpan’s e-signature product, OneSpan Sign, into the Smart Communications platform to extend the value of the... View More
Dynamsoft updated its document capture software development kit to now allow developers to rapidly add a full-fledged document scanning widget into their HTML5 web-based applications. It can be done b
As companies strive to meet customer expectations, it’s no surprise that communications have become a focus to ensure customer needs are met and that customer experience is seamless across touchpoints
Big or small, these changes are incredibly costly and time consuming to implement, hampering agility and efficiency of marketing and customer management teams
When we look at evolving customer communications, we often focus on improving the experience by adding new delivery channels, improving content by adding color and variable images based on the audienc
In a world where data breaches are a daily reality, safeguarding critical communications — like bills, invoices and healthcare documents — has become paramount. With sensitive personally identifia
A dashboard that consolidates data from all of your applications and systems into a single view is critical to optimizing performance and avoiding dangers
As companies strive to meet customer expectations, it’s no surprise that communications have become a focus to ensure customer needs are met and that customer experience is seamless across touchpoints
Big or small, these changes are incredibly costly and time consuming to implement, hampering agility and efficiency of marketing and customer management teams
When we look at evolving customer communications, we often focus on improving the experience by adding new delivery channels, improving content by adding color and variable images based on the audienc
In a world where data breaches are a daily reality, safeguarding critical communications — like bills, invoices and healthcare documents — has become paramount. With sensitive personally identifia
