Smart Communications has expanded integration with leading insurance platform, Duck Creek. As customer preferences continue to shift digitally, these added connectors will support insurance companies looking to service their policyholders with personalized, interactive conversations and digital experiences at scale. Smart Communications helps insurance companies create, manage, and deliver personalized, interactive conversations via policyholders' preferred channels — and does so at tremendous scale. This Anywhere Enabled Integration (AEI), built by NTT DATA for Duck Creek Policy, allows personalized and compliant multi-channel, multi-language documents to be generated quickly — such as policy issuance, policy change, quotes, renewals, ID cards, statements, and bills — without having to leave the Duck Creek Platform. The integration supports all Property & Casualty and general insurance lines of business globally.

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