NEWS

Kodak Alaris has been honored by CRN®, a brand of The Channel Company, with a 5-Star Award in the 2025 CRN Partner Program Guide.The 5-Star Award is an elite recognition given to companies that have

SER Group has acquired AI company Klippa, a high-growth innovator in the rapidly evolving Intelligent Document Processing (IDP) market.As enterprises increasingly seek to automate document processes t

Quadient has maintained its leadership position on the Aspire Leaderboard. Produced by independent advisory firm Aspire CCS, the Aspire Leaderboard highlights and compares vendors in the customer comm

Everest Group Recognizes Chetu as a Leading Provider in Data and AI Services for Mid-Market Enterprises PEAK Matrix® Assessment 2025.“We are proud that Everest Group recognizes our data and AI... View More

Crawford Technologies, a provider of innovative document solutions that streamline, improve and manage customer communications, today announced the release of Sunrise Enterprise, the only cloud-first

On Wednesday, March 5, OSG hosted its highly anticipated OSG Elevate 2025 product release event, unveiling new self-service customer communication solutions... View More

Messagepoint announced today that it has been recognized by Aspire Customer Communications Services as a leader in its 2025 Aspire Leaderboard™ for customer communications management (CCM) technolog

MHC announces its inclusion as a contributing participant in Madison Advisors’ latest market analysis, “AI-Augmented Customer Communications Management Market Study.” MHC provided key... View More

Crawford Technologies announced the availability of AccessibilityNow® SmartSetup, a solution that leverages the company’s AI-powered functionality, called AutoSense, to automatically create templat

MHC announces a strategic partnership with DTECH Software and Technology (“DTECH”), a premier customer experience integrator serving clients across Europe, the Middle East, and Africa (EMEA).This

Reveille Software (Reveille) announced the Reveille Winter 2025 Update, featuring Reveille AI Dynamic Thresholding. This latest release expands support for Microsoft 365, SharePoint Embedded, and Micr

As a subsidiary of eGlue, a leading company in Customer Interaction Management (CIM), DNOW!® is a global leader in facilitating digital transformations in Print Services Provider (PSP) markets.DNOW!�

Square 9 Softworks is excited to announce the launch of Square 9 Shareworks, a customer referral program designed to grow our network and show appreciation to customers who contribute to this growth... View More

Quadient announced the results of a research study about how consumers value diverse types of communication. Quadient commissioned independent market research agency Opinium to conduct the study, surv

Transformations, Inc., a software solutions company and developer of Uluro, is pleased to announce that Alexandria Gregory, vice president of client services at Transformations, was selected to join N

Messagepoint announced today it is a recipient of HousingWire’s Tech100 Mortgage award. The award recognizes the most innovative and impactful organizations driving the mortgage industry forward.... View More

Reveille Software announced the expansion of its partnership with ABBYY through new support for ABBYY Vantage and ABBYY FlexiCapture Cloud. This enhancement builds upon Reveille's existing integratio... View More

Crawford Technologies will hold its sixth annual Industry Summit on April 2-3 at the Sable Hotel at Navy Pier in Chicago. The in-person event brings together end users, analysts, consultants and indus

Doxim® marks its 25th anniversary today. Doxim was founded in 2000 as a digital-first company to help clients in regulatory industries on their digital transformation journey... View More

Information access is crucial to nearly every facet of business, but scaling organizations frequently find that they have outgrown the systems they have in place. Square 9’s new expert guide provide