NEWS

OpenText released the findings of its third annual Global Managed Security Survey. The study shows that while AI is unlocking major growth opportunities for managed service providers (MSPs), many are... View More

Quadient has been recognized as the Most Valuable Pioneer (MVP) by QKS Group in its first AI Maturity Matrix for Customer Communications Management, a new program spotlighting companies that are leadi

Smart Communications announced the launch of SmartPATH™, a next-generation omnichannel orchestration and digital delivery solution. Designed for enterprises in highly regulated industries, SmartPATH

Affinda, an AI transformation partner to enterprises globally, today announced its new agentic AI document processing platform, which allows organizations to automate any document workflow, fast, achi

Crawford Technologies, a provider of innovative document solutions that streamline, improve and manage customer communications, announces that KMWorld magazine has included Crawford Technologies’... View More

Elixir announced significant progress in its patent application for Elixir Catalyst, a groundbreaking AI and machine learning-powered solution that transforms how organizations migrate from legacy Cus

Solimar Systems announced a strategic partnership with Xenon forte, a provider of document management solutions in the Adriatic region. Through this partnership, Xenon forte will distribute and support... View More

Quadient has been named a Technology Leader in the SPARK Matrix™: Accounts Payable Automation, 2025 report, an independent market evaluation conducted by QKS Group. This is the third consecutive... View More

Crawford Technologies expands the availability of its AccessibilityNow® platform and award-winning workflow technology by establishing a partnership with Doceo Software, a provider of digital object

Genesys® announced Xperience 2025, the premier customer experience (CX) and AI event of the year, taking place Sept. 8–10, 2025, at the Gaylord Opryland Resort & Convention Center in Nashville

USA Auto, a Michigan based MGA, recently chose the insured.io platform to power their customer experience at launch, deploying an Insured Portal, Interactive Voice Response (IVR) system, and Retention

OpenText™ announced new findings that show partners leveraging OpenText Cybersecurity SMB solutions and its Secure Cloud platform for partners can achieve up to 6.7x return on every dollar invested

Crawford Technologies will host an invitation-only, one-day event along with Gimbel & Associates, an international management consulting firm, on October 21, 2025, at the Rosen Centre in Orlando... View More

Messagepoint and KPMG LLP announced a strategic alliance to help government agencies transform and modernize constituent communications. This collaboration brings together KPMG’s century-long track

Smart Communications announced its acquisition of Pendula, a trusted provider of intelligent orchestration and digital delivery technology. Pendula’s customer engagement solution is renowned for... View More

SER announces the launch of two powerful solution bundles: Doxis Purchase-to-Pay for SAP and Doxis Order-to-Cash for SAP.Manual workflows or ineffective legacy automation, now combined with exploding... View More

Smart Communications announced that international private equity firm Cinven has acquired a majority stake in the company. This strategic investment reinforces Smart’s position as the world’s... View More

Automation Anywhere announced it has been recognized as a 2025 Gartner Peer Insights™ Customers' Choice for Intelligent Document Processing (IDP) solutions. This distinction is based on feedback... View More

OpenText™ continues to set the benchmark in Information Management with its AI-first strategy, leveraging agentic AI and its suite of Aviator solutions. By embedding AI-driven automation into divers

MHC announced the launch of MHC NorthStar Payments Plus, a powerful enhancement to its accounts payable (AP) platform. Now featuring Paymode®, Bottomline's trusted business payments network, embedde