NEWS

As federal oversight of financial institutions shifts, lenders are likely to be facing increased scrutiny from state regulators. With proposed funding cuts to the Consumer Financial Protection Bureau... View More

Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, released Version 5.8 of its Digital Transform Engine (DTE), the company's... View More

QKS Group has released its latest in-depth analysis of the global End User Experience Management (EUEM) Market, signalling a strong growth phase ahead. The new reports - Market Share: End User Experie

EPAM Systems, Inc. released its AI research report, "From Hype to Impact: How Enterprises Can Unlock Real Business Value with AI." The report, based on a survey of 7,300 participants across nine cou... View More

With innovative information management solutions, including the availability of its latest flagship OpenText Cloud Editions 25.2, OpenText is helping organizations create a new digital labor force and

Messagepoint has been recognized as one of the most innovative technology providers in the mortgage industry with the MortgagePoint Tech Excellence Award. The award highlights companies that have deve

Xplor International, the worldwide electronic document systems association, today announced that after more than 40 years, they have made the difficult decision to cease operations effective March 31... View More

Hyland has announced greater capability across its product portfolio. Elevating intelligent content management with powerful new AI enhancements, Hyland is empowering organizations to optimize content

Messagepoint has been named a winner for the third consecutive year of a Business Intelligence Group’s Artificial Intelligence Excellence Award, in the generative AI subcategory. The Artificial Inte

Kodak Alaris has been honored by CRN®, a brand of The Channel Company, with a 5-Star Award in the 2025 CRN Partner Program Guide.The 5-Star Award is an elite recognition given to companies that have

SER Group has acquired AI company Klippa, a high-growth innovator in the rapidly evolving Intelligent Document Processing (IDP) market.As enterprises increasingly seek to automate document processes t

Quadient has maintained its leadership position on the Aspire Leaderboard. Produced by independent advisory firm Aspire CCS, the Aspire Leaderboard highlights and compares vendors in the customer comm

Everest Group Recognizes Chetu as a Leading Provider in Data and AI Services for Mid-Market Enterprises PEAK Matrix® Assessment 2025.“We are proud that Everest Group recognizes our data and AI... View More

Crawford Technologies, a provider of innovative document solutions that streamline, improve and manage customer communications, today announced the release of Sunrise Enterprise, the only cloud-first

On Wednesday, March 5, OSG hosted its highly anticipated OSG Elevate 2025 product release event, unveiling new self-service customer communication solutions... View More

Messagepoint announced today that it has been recognized by Aspire Customer Communications Services as a leader in its 2025 Aspire Leaderboard™ for customer communications management (CCM) technolog

MHC announces its inclusion as a contributing participant in Madison Advisors’ latest market analysis, “AI-Augmented Customer Communications Management Market Study.” MHC provided key... View More

Crawford Technologies announced the availability of AccessibilityNow® SmartSetup, a solution that leverages the company’s AI-powered functionality, called AutoSense, to automatically create templat

MHC announces a strategic partnership with DTECH Software and Technology (“DTECH”), a premier customer experience integrator serving clients across Europe, the Middle East, and Africa (EMEA).This

Reveille Software (Reveille) announced the Reveille Winter 2025 Update, featuring Reveille AI Dynamic Thresholding. This latest release expands support for Microsoft 365, SharePoint Embedded, and Micr