Smart CommunicationsTM will host its company’s annual conference, INNOVATE 2022, from May 18-20 at the Lowes Vanderbilt Hotel in Nashville, Tennessee... View More
Quadient announces that Mailtropolis, a best-in-class, high-security document fulfillment mail service provider (MSP), has chosen Quadient Impress to expand its transactional mail capabilities. Quadie
Even though industry analysts feel the need to label and sort enterprise technologies into neat silos, this practice has always been of limited value — as it often makes navigating a buyer toward... View More
Western Provident Association (WPA), a not-for-profit health insurance company and Top Down Systems Corporation (Topdown), a best-of-breed Customer Communication Management (CCM) software company anno
Smart Communications, a leading technology company focused on helping businesses engage in more meaningful customer conversations today announced the release of the 2022 Hyper-Personalization in Insur
If a survey were performed on a group of random business people asking what they think of when they hear the words "project manager," it is very likely that a majority of them would say things like, "task... View More
For all the changes we have had to make recently, I am suggesting one more. It is time to change how we create and manage customer communications. Seriously, it is time.There is an entire generation o
Messagepoint is the AI-powered customer communications management (CCM) sponsor of DOCUMENT Strategy Forum (DSF) ’22, in addition to exhibiting and speaking at the event. DSF ’22 is being held... View More
Quadient will highlight ways to accelerate the move to cloud-based architectures at DOCUMENT Strategy Forum (DSF) ’22. At the event, Quadient will showcase its newest high-performance Software as... View More
Transformations Inc., a software solutions company and developer of the comprehensive customer communications management (CCM) platform, Uluro, announced the company will be exhibiting its cost-effect
What is Intelligent Document Processing? Many organizational processes are still dominated by paperwork. Even if most documents are now digitized, manual analysis of their content remains the rule... View More
DryvIQ (formerly SkySync), today announced the launch of its next-generation AI-powered platform to enable organizations to holistically safeguard enterprise-wide content while reducing exposure and c
Madison Advisors has announced its senior analyst, Richard Huff, will be sharing the results of the firm’s recent study on interactive personalized video (IPV) and its impact on an organization’s
At DSF’22, under the banner “Rethink CCM, Reimagine CX,” BelWo, Inc., a global managed services provider specializing in customer communications management (CCM), will be demonstrating... View More
Stramaglio Consulting has announced that Digitech Systems has joined The Consortium, a think tank for the Imaging Channel, consisting of a group of industry leaders that aims to help the channel grow... View More
Many businesses are still adapting their information management strategies to account for document sharing, anywhere-anytime access and data security... View More
Kofax® has been named a Leader in the IDC MarketScape: Worldwide Print Management Solutions Independent Software 2021 Vendor Assessment (doc #US47348521, December 2021). The report notes, “Kofax... View More
To me, the road to the future looks like a winding road through the front windshield, but it seems to appear as a straight path from the rearview mirror. As we consider the future of omnichannel custo
In today's fast-paced world, organizations face increasing pressure to optimize productivity and streamline operations. The introduction of Microsoft Copilot represents a quantum leap forward in enterprise productivity, offering a powerful tool that integrates...
In today's fast-paced world, effective customer communication is not just a business obligation — it's a crucial part of the customer experience. Unfortunately, many organizations are bogged down
Clear, branded, engaging, and 100% accurate—these are the hallmarks of effective customer communications. Yet, for many organizations, creating them at scale remains a challenge
