David A. Greetham

David A. Greetham is Vice President, eDiscovery Sales and Operations, Ricoh USA, Inc. He is responsible for driving Ricoh’s computer forensic and eDiscovery services growth. Throughout his career, Greetham has been retained by law firms and corporations as a Testifying and Consulting Expert in the area of Computer Forensics and is a Certified Forensic Litigation Consultant by the Forensic Expert Witness Association (FEWA). Greetham has testified as a forensic expert on many occasions both nationally and internationally. In addition, he is the inventor and developer of Remlox™, a patented forensically sound “remote-collection” tool that has been deployed in 38 countries throughout the world.
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Jan. 25 2023
Initially, law firms and legal departments were entirely dependent on wholesale outsourcing to meet eDiscovery requirements. Providers evolved their delivery models
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Oct. 27 2020
Whether these changes are temporary or here to stay as a new world of work remains to be seen
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