Gilad David Maayan
Gilad David Maayan is a technology writer who has worked with over 150 technology companies including SAP, Imperva, Samsung NEXT, NetApp and Ixia, producing technical and thought leadership content that elucidates technical solutions for developers and IT leadership. He is also founder and CEO of Agile SEO.
May 11 2023
Enterprise Content Management (ECM) is a set of strategies, technologies and tools that organizations use to manage, store and access electronic documents, images and other types of digital content
Nov. 14 2022
What Is Business Process Management? Business Process Management (BPM) is a strategy that models, analyzes and optimizes end-to-end processes to achieve business objectives, such as improving customer
Sept. 10 2020
Hybrid and virtual SOCs in the COVID-19 crisis are no longer optional
It’s no secret that digital channels have become foundational to the delivery of customer communications, with customers increasingly indicating mobile apps, SMS, email and other digital delivery me
By Bart PelusoArtificial intelligence’s (AI) emergence as a transformation catalyst has redefined the landscape of industries and processes
By Richard HuffIn today’s market, customers have more choices than ever. Robust internet access has made it easier to find alternative providers
Customer communications surrounding accounts receivable (AR), particularly those regarding overdue payments and the initiation of collections, are among the trickiest to craft given the critical
By John HarneyIn the digital transformation era, what most needs digitization is multiform content. Enterprise content management systems (CMSes) are how that will get done