In 2020 a Russian cyber-espionage group hacked the supply chain of SolarWinds, a large software firm that sells Orion network management products to more than 30,000 customers worldwide, including... View More
Smart Communications™ and Guidewire announced they have surpassed the 120 mutual customer milestone. This impressive achievement not only underscores the partnership between Smart Communications... View More
This article first appeared in the Fall 2023 issue of DOCUMENT STRATEGY.The term digital transformation is becoming something of a buzzword, but for many organizations this process is already well und
Kodak Alaris has bolstered its ecosystem of strategic partners by signing a partnership contract with Kyocera Document Solutions France, another major player in document capture solutions. The agreeme
Technological advancements are enabling a fast-paced and ever-changing business world, where the adoption of the latest software solutions presents an opening to optimize corporate strategies... View More
In this volatile market, business leaders are tasked with ensuring business growth, fostering worker satisfaction, and implementing innovations that advance their position in the marketplace... View More
Scanning a large batch of documents can be quick and easy thanks to the imageFORMULA DR-S250N, the latest office document scanner from Canon U.S.A., Inc., a leader in digital imaging solutions. The ne
Crawford Technologies, a provider of innovative document solutions that streamline, improve and manage customer communications, announces it has once again expanded the reach of its AccessibilityNow®
Quadient experiences strong momentum on digital adoption among its Mail-Related Solution customers, with Quadient’s multi-channel document distribution software sales increasing fast, particularly... View More
Ricoh today announced the global debut of the RICOH Pro Z75 Digital Press, the first B2 perfecting (auto-duplexing) sheetfed inkjet platform using aqueous ink... View More
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announced today that it will update all of its solutions to be in complian
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, will showcase a range of workflow automation solutions that enable organiz
Reveille Software announced the company’s participation in OpenText World 2023 in Las Vegas, NV, from October 11-12, 2023 at the Venetian Resort Las Vegas. Reveille will take part in a high-level... View More
Crawford Technologies, a provider of innovative document solutions that streamline, improve and manage customer communications, announced today that its president and CEO, Ernie Crawford, will be pres
Transformations Inc., a software solutions company and developer of the comprehensive customer communications management (CCM) platform, Uluro, announced that its uCampaign module has been successfull
It seems like every day there’s news of another multimillion-dollar data breach with yet another organization scrambling to deal with negative media attention, preserve their brand reputation... View More
Crawford Technologies is entering into a reseller partnership with Insqope Pty Ltd, an Australian-based provider of tailored consulting, analysis and technological solutions... View More
Madison Advisors has published a new report entitled “Consent and Preference Management” that details the crucial balance companies are challenged with when it comes to providing... View More
Ricoh USA, Inc. announced the RICOH Pro™ C7500, designed to empower print service providers (PSPs) to elevate their creative and versatile print production capabilities... View More
Remember the last time you filled out a mortgage application? If you're like most people, you probably spent hours wrestling with confusing forms, deciphering legal jargon and hunting down supporting
As we reach the midpoint of the decade, it’s clear that the 2020s are testing business leaders with a drive to leverage emerging technologies, evolving customer expectations and a more complex regulatory environment
Over the past 2 short years, the communications industry has been at the forefront of technological innovation, shaping how we connect, share and understand the world around us. Among the plethora of
Efficient document management is essential in high-volume customer support centers, where handling errors can lead to costly mistakes, compliance risks and dissatisfied customers
Most customers prefer digital communications due to convenience. Digital communications arrive faster, enable interactivity and allow for immediate payment options. However, digital customer communica
