The 5-star rating is awarded to the companies that have built their partner programs to go above and beyond in their commitment to nurturing strong, profitable, and successful channel partnerships.

Kodak Alaris has built a premier global partner program that helps its network of alliance partners, resellers, system integrators, and solution providers to serve the information capture needs of enterprise and public organizations around the world. The company continues to attract new partners worldwide, as more organizations look to differentiate in a competitive market by leveraging the sector’s broadest portfolio of enterprise document capture and intelligent document processing (IDP) solutions to maximize customer satisfaction and revenue opportunities.

The company is continually improving its partner program to address business challenges and the evolving needs of the market. Most recently, Kodak Alaris launched a webinar training series for partners focused on intelligent document processing with KODAK Info Input Solution. “Kodak Alaris has been a dedicated solutions partner for our BPO business, and their recent focus on IDP software solutions and training is making a big difference in our solutions delivery capabilities,” said Adam Jaeger, VP of Sales at Tronitech. “Info Input Solution has also significantly increased our production and improved our bottom line.”

The depth and breadth of support offered by technology vendors via partner programs is a critical consideration for solution providers that are evaluating which companies are best to team with, toward the goal of building world-class technology solutions. Program elements such as financial incentives, sales and marketing assistance, training and certification, and responsive technical support, can set vendors apart and play a key role in boosting their partners’ long-term growth.

“Our partner program has earned CRN’s 5-Star rating seven times and it's an honor to be recognized again this year,” said Don Lofstrom, President & General Manager of Kodak Alaris. “Our partners are at the center of our customer relationships, and we remain dedicated to delivering world-class support to businesses all over the world. We are extremely proud to record a 95% customer satisfaction rating and a 92% first-call completion rate across our service and support organization, and we appreciate CRN’s recognition within its annual Partner Program Guide.”

“Recognition on this list reflects the value of the spotlighted vendor partner programs and their commitment to evolving with solution providers and supporting IT channel success,” said Jennifer Follett, VP, U.S. Content and Executive Editor, CRN, at The Channel Company. “This recognition empowers solution providers to discover vendors that keep pace with the evolving requirements of their business and their clients. With CRN’s 2024 Partner Program Guide, solution providers can access deep insights into the unique strengths of each partner program and vendors who demonstrate dedication to their partner community.”