This partnership brings Concord’s cloud-based Secure Document Exchange platform into the Exa Platform, allowing users to check document status, route documents, and much more, directly within the system. This relationship also extends to include the integration of Concord’s Practical AI™ solutions into the Exa Platform, including enhanced data extraction and document classification tools, to automate the processing and routing of inbound documents, and improve the productivity of administrative teams.

“Konica Minolta was looking for a partner who understands the critical nature of healthcare information transmission, and its impact on clinic operations and patient care,” said Matthew Andersen, Executive Director, Product Management, HCIT. “We chose Concord for this reason, and because of their reliable transmission network, which boasts an industry-leading 99.99% uptime, and their AI-driven intelligent document processing capabilities. We know this partnership will dramatically improve operational efficiencies for our customers.”

“Ubiquitous, trustworthy exchange of data is essential in today’s healthcare environment,” added William Cavanaugh, President of Concord Technologies. “Our integration into Konica Minolta’s Exa Platform means Concord can provide its users with powerful tools to receive vital information when they need it. And that’s just the starting point. Concord’s Practical AI™ will unlock Straight Through Processing, a whole new way to leverage automation to streamline workflows, reduce administrative burden, and, ultimately, improve business outcomes and the delivery of patient care.”