Fall Digital Issue 2018

Our Fall digital magazine takes a look at the current ECM marketplace, the upcoming California Consumer Privacy Act, GDPR's cross-border data transfers, and a special solution-focused feature on OpenText, Laserfiche, Alaris, Crawford Technologies & RRD!

Enjoy the issue!

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Cross-Border Data Transfers: GDPR Mechanisms to Look For
BY Michael Walter
Nov. 8 2018
With the General Data Protection Regulation (GDPR) now the law of the land, many companies are realizing that they still have work to do to achieve compliance with the European Union’s expansive... View More
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Why Fax Technology Still Reigns Supreme in the Enterprise
BY Bob Larrivee
Nov. 7 2018
According to a recent IDC study titled “Fax Market Pulse: Trends, Growth and Opportunities,” the use of fax technology is on the rise and is expected to continue to grow over the next few years.... View More
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We Have an IT Problem: It's the Model, Not the Code
BY Joao Penha-Lopes
Nov. 6 2018
The lack of information technology (IT) professionals within the enterprise, the huge costs associated with professional services, and the lengthy amount of time invested in large implementations are all... View More
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What Is Intelligent Orchestration?
BY Dave Smith
Nov. 1 2018
Increasingly, business strategies across many industries are shifting to become more customer-centric than ever. At the same, there is tremendous market consolidation between customer relationship management... View More
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The Value of Simplification in Customer Communications
BY Chad Cipoletti
Oct. 30 2018
We often talk about the value of simplicity in terms of clarity. For example, is a letter or form easy to understand? Does it use plain language? Is the information well organized? While clarity is important,... View More
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Why the California Consumer Privacy Act Is the Biggest Change in US Privacy Law in Decades
BY Sam Pfeifle
Oct. 29 2018
In late June, just a few hours before heading home for the summer, the California legislature passed AB 375, the California Consumer Privacy Act of 2018. As a result of its passage, Alastair Mactaggart,... View More
State of ECM Marketplace 2018
The ECM Marketplace: 2018 State of the Industry
BY Alan Pelz-Sharpe
Oct. 26 2018
These days, all the talk is about how enterprise content management (ECM) is (to quote Gartner) “dead, kaput, finite, an ex-market name.” In some circles, the industry’s lexicon has moved... View More
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Can You Say ECM Still?
BY Allison Lloyd
Oct. 23 2018
Nothing will shake an industry to its core like a whole software category getting replaced in favor of a new market segment. It’s no wonder that the enterprise content management (ECM) marketplace... View More
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    So, You Want My Business? Listen to My Story.
    By Bob Larrivee
    I have had the pleasure of working in the information management and process automation fields for near 40 years. During this time, I held many different positions, two of which really opened my eyes
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    A Deep Dive into Intelligent Document Processing
    By Dr. Ryan Ries
    Generative AI (Gen AI) has captured the imagination of industries worldwide, but the true potential lies in its practical applications
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    An In-Depth Look:
    By Gilad David Maayan
    Digital Asset Management (DAM) is a system designed for organizing, storing and retrieving media files and managing digital rights and permissions. DAM systems have become a core component of creative
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    Enterprise Content Management Software: Build or Buy?
    By Brian DeWyer
    Is Generative AI tipping the scales in favor of building Enterprise Content Management (ECM) software, or will it ever get to that point?
  • The Big Data Revolution
    By Martin Verges
    Information technology has undergone a major transformation in recent years, sparked by the rise of “big data.”