Allison Lloyd

Allison Lloyd is the Editor of DOCUMENT Strategy Media, a management publication for executives, directors, and managers involved with Communications, Enterprise Content Management, and Information Management strategies. Building upon her highly respected editorial, she helped to launch the DOCUMENT Strategy Forum (DSF), a prestigious conference for high-level document management executives within a 1-1 environment composed of their peers. Regularly addressing C-suite-level decision makers and enterprise executives, she delivers thought leadership on strategic and plan-based solutions for managing the entire document, communication, and information process.
Scale Intelligent Automation
July 19 2019
Today, we’ve arrived at a crossroads when it comes to our automation strategies. The benefits are clear: Optimizing business operations improves process efficiency, collaboration across the enterprise,...
Smart Communications Acquires Intelledox
July 18 2019
Today, prominent customer communications management (CCM) leader Smart Communications, long considered to be the
Ricoh Buys DocuWare
July 2 2019
Earlier today, print and imaging giant Ricoh announced the acquisition of content services software provider DocuWare, extending their long-established partnership with the German firm. DocuWare’s...
Kofax Bets Big on New Intelligent Automation Platf
June 4 2019
Introducing their new artificial intelligence (AI)-powered automation platform, Kofax is poised to break away from their long-standing roots in the capture market. Kofax Intelligent Automation brings together...
OpenText Exstream Previews New Web-Based Communica
May 21 2019
In a sneak peek of its latest version 16.6, enterprise information management leader OpenText offered a preview of the latest self-service innovations to its market-leading customer communications management...
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April 25 2019
To keep up with evolving customer needs and the necessary infrastructure required to orchestrate seamless customer experiences, organizations continue to invest heavily in the technologies
All Roads Lead to CX
April 18 2019
Building superior customer experiences has cast a long shadow at most organizations, as many scramble to transform their traditional business models around the customer. It’s also a topic that still...
OpenText Buys Catalyst
Feb. 8 2019
Flexing its muscle in the legal technology space, OpenText announced the acquisition of Denver-based firm Catalyst Repository Systems, Inc. for an estimated $75 million in cash. Founded in 2000, Catalyst’s...
Ephesoft Cloud HyperExtender Diagram - Expanded -
Feb. 4 2019
Showing the gaining traction of hybrid cloud infrastructures, open source document capture provider Ephesoft launched its new hybrid capture microservice, Cloud HyperExtender. As a plugin for their document...
Forrester Says CCM Will Drive Digital Adoption
Jan. 30 2019
It’s been 30 years since the arrival of customer communications management (CCM)— technology that was developed to help enterprises manage their high-volume transaction printing. In 2019, CCM...
Integration
Jan. 4 2019
For those of us in traditional document management domains and highly regulated industries, the ways in which our business operations, products, and customer experiences have changed over the past 20 years...
DOCUMENT Strategy Most-Read Stories of 2018
Dec. 20 2018
2018 was quite the wild ride for enterprise technologists, as organizations tried to separate fact from fantasy. It's clear that the freight train known as artificial intelligence (AI) can't be stopped,...
OpenText and Google Cloud
Dec. 5 2018
OpenText’s cloud strategy has had a busy year, with perhaps the most notable milestone exhibited by the unveiling of their new software-as-a-service (SaaS) cloud platform OT2. Now, to close out the...
Kofax Buys Nuance
Nov. 15 2018
Earlier this week, Irvine-based software provider Kofax formally announced their intent to acquire Nuance Document Imaging (NDI) in a reported $400 million deal. A couple of days prior to the announcement,...
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Oct. 23 2018
Nothing will shake an industry to its core like a whole software category getting replaced in favor of a new market segment. It’s no wonder that the enterprise content management (ECM) marketplace...
Technologies Are Changing Digital Transformation
Aug. 7 2018
In this digital age, the “document” has seemingly gone out of style. So, where does that leave the document management industry? Like so many, we’re in a state of transformation, but...
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Aug. 1 2018
Startups and innovation seem to go hand-in-hand. Maybe that’s why we all love that perennial story about two friends in their garage building the next epic disruptor that will change how we think,...
Quadient-omnichannel-mobile-preview-R12
July 25 2018
With its latest release of Quadient Inspire R12, global customer communications management (CCM) heavyweight Quadient has clearly set their sights on the digital experience. This enhanced offering also...
OpenText World 2018 - OT2 Announcement
July 11 2018
At Enterprise World 2018, OpenText CEO Mark Barrenechea proclaimed in front of a crowd of 4,000 attendees at their annual customer conference, “We are reborn in the cloud,” and so it seems....
OpenText at DSF 2018
June 18 2018
OpenText is a behemoth provider of enterprise information management—well known for its habit of scooping up companies that match its particular skillset and market alignment, including some former...