April 22 2026
Nutrient, the document intelligence company for modern businesses, today announced significant advancements to its Workflow automation platform, expanding how enterprises design, execute, and govern d
April 21 2026
In recognition of Records and Information Management (RIM) Month, Docufree, a services-led provider of cloud-based document management and process automation solutions, today spotlights its Human-in-t
April 16 2026
Sprinklr, the AI‑native Unified Customer Experience Management (Unified‑CXM) platform, today announced the Spring ’26 Release (26.4) — a major advancement in AI‑powered insights, marketing... View More
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April 16 2026
2026 isn’t a year of incremental improvements in customer communications. It’s the year AI stops assisting and starts acting, and for CCM practitioners... View More
April 13 2026
Papyrus Software announced the U.S. agenda and keynote lineup for its 2026 Open House Global Series, a premier gathering of enterprise transformation leaders curated to solve the "expert knowledge ga... View More
April 8 2026
Doxim® is pleased to announce FinTech Global has recognized them in their 2026 WealthTech100, an annual list of the world’s most innovative WealthTech companies. This is Doxim’s sixth appearance... View More
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April 8 2026
The current state of AI document processing follows a recognizable pattern. An organization crafts a prompt — often quite sophisticated with detailed instructions and examples — passes it to... View More
April 7 2026
ImageSource, the maker of the ILINX® intelligent automation platform, has been named a 2026 Star Performer in the Everest Group Intelligent Document Processing (IDP) Products PEAK Matrix® Assessment
March 30 2026
AI software company Klippa today announced that it will now operate under the Doxis brand, completing the next phase of its integration following the company’s acquisition by Doxis in March 2025.Uni
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March 26 2026
Here are the top 7 ways a dynamic, custom welcome kit can help you maintain and grow your membership rates, improve engagement and keep your members satisfied... View More
March 25 2026
Solimar Systems, Inc. announced the general availability of SOLsearcher™ Cloud (SSC), a secure, Azure-native electronic document delivery and web presentment solution that enables organizations to... View More
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March 24 2026
In this volatile market, business leaders are tasked with ensuring business growth, fostering worker satisfaction, and implementing innovations that advance their position in the marketplace... View More
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March 24 2026
The key question millennials are asking about their relation with their banks is this: Does my bank know me? In other words, is it addressing all my wants and needs as well as providing service so per
March 19 2026
Solimar Systems, Inc. announced its 35th anniversary. Founded on March 22, 1991, the company has grown from a small San Diego startup into a global enterprise serving thousands of customers worldwide... View More
March 16 2026
Accenture and Mistral AI have announced a multi-year strategic collaboration designed to help organizations in Europe and around the world scale advanced AI. The two companies will help clients rapidl
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March 12 2026
Mergers and acquisitions have been the cornerstone of business growth for many industries over the past decade. Considered one of the fastest ways to grow business, increase a talent pool and improve... View More
March 6 2026
Quadient announced the next step in its evolution as a global software and AI-driven technology leader. Building on this long-standing transformation, Quadient is further positioning its Digital Autom
March 5 2026
Messagepoint announced the acquisition of Sefas, a CCM and enterprise communications processing (ECP) software vendor.Enterprises — especially in regulated industries—are under growing pressure... View More
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March 5 2026
Digital transformation has been a popular term for quite a few years now. It sounds great, but most digital transformation projects suffer from “Goldilocks Syndrome.” They are too big or too... View More
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Feb. 26 2026
The customer communications market has evolved over the past three decades. Today’s customers expect instant, personalized and seamless experiences across all channels. Artificial intelligence (AI
    The current state of AI document processing follows a recognizable pattern. An organization crafts a prompt — often quite sophisticated with detailed instructions and examples — passes it to a lar
  • GettyImages-2238982153
    Here are the top 7 ways a dynamic, custom welcome kit can help you maintain and grow your membership rates, improve engagement and keep your members satisfied
  • Feature_Bates-image
    IDP, an AI-powered technology that reads documents and extracts meaning, has quickly become the advanced successor to traditional document extraction tools such as OCR
  • Feature_Burger
    As technology accelerates and customers adopt their own AI assistants, the old model of static, one-way communication is starting to look a lot like sending a fax in the age of TikTok
  • GettyImages-1252341000
    The customer communications market has evolved over the past three decades. Today’s customers expect instant, personalized and seamless experiences across all channels. Artificial intelligence (AI