Despite continued advancements in technology, businesses across industries are struggling with inefficiencies tied to outdated paper processes, creating operational risks and hindering their ability t

In today's fast-paced world, organizations face increasing pressure to optimize productivity and streamline operations. The introduction of Microsoft Copilot represents a quantum leap forward in enterprise... View More

Smart Communications™ announced that it has been named a ‘Leader’ in the IDC MarketScape: Worldwide Intelligent Customer Communications Management 2024 Vendor Assessment (doc # US51359124,... View More

In today's fast-paced world, effective customer communication is not just a business obligation — it's a crucial part of the customer experience. Unfortunately, many organizations are bogged down

Messagepoint Inc. announced it has been named a Leader in the IDC MarketScape: Worldwide Intelligent Customer Communications Management 2024 Vendor Assessment (Doc #US51359124, December 2024) and the... View More

In the transactional print world, there is a change happening, but nobody is talking about it... View More

Concord Technologies (“Concord”), a provider of Secure Document Exchange, Intelligent Document Processing, and Interoperability solutions, has entered into a comprehensive, partnership with... View More

Clear, branded, engaging, and 100% accurate—these are the hallmarks of effective customer communications. Yet, for many organizations, creating them at scale remains a challenge... View More

With increasing competition both in person and online, businesses have found a need to improve the customer experience throughout each transaction... View More

The enduring relevance of document management in today's business world is remarkable — so much so that it has led to a notable shift in market categories. Leading research and advisory firm Gartne

Customer expectations are undergoing a significant transformation because of advancing technologies, changing behaviors and evolving business practices... View More

SMA Technologies announced the acquisition of Encapture, an intelligent document processing and image lifecycle management company that enhances SMA’s automation solutions for financial institutions

QKS Group has named Cortical.io as a strong contender in their 2024 SPARK Matrix™ analysis of Intelligent Document Processing (IDP) marke. The QKS Group SPARK Matrix™ evaluates vendors based... View More

One half of all enterprises will use integrated intelligent automation technologies to optimize digital efficiencies by 2026, say analysts with Information Services Group (ISG) (Nasdaq: III), a leadin

A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations... View More

MHC announced the availability of AI Assist—a suite of new AI capabilities to advance their solutions, beginning with their MHC EngageCX customer communications management (CCM) platform.With t... View More

Kodak Alaris has announced the integration of generative AI with its award-winning Intelligent Document Processing (IDP) software, KODAK Info Input Solution. This new capability makes it easy for orga

Crawford Technologies announced President and CEO Ernie Crawford, will deliver the Platinum Partner keynote session, "Best Practices for Inclusion in Constituent Communications" at... View More

The potential of generative AI to positively impact how we work and live is massive... View More

SER is proud to announce its recognition as a Leader in the IDC MarketScape: Worldwide Intelligent Content Services 2024 Vendor Assessment.Based on customer interviews and comprehensive evaluation cri