Aug. 2 2023
Ricoh USA, Inc. announced the next generation of its flagship toner-based color sheet-fed press, the RICOH Pro C9500... View More
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July 31 2023
In 2017, Gartner declared ECM as “dead” and began referencing content services platforms (CSPs) instead. But ECM wasn’t really gone, it was simply renamed, as vendor after vendor began... View More
July 27 2023
KnowledgeLake, a modern cloud-native Enterprise Content Management (ECM) platform, announced the immediate availability of KnowledgeLake StreamLine SolutionsTM, a groundbreaking suite of solutions tha
July 26 2023
Reveille Software announced its Reveille Solution Packs (Solution Packs). The Solution Packs are designed for Business IT and Managed Service Providers (MSPs) requiring broader ECM information.Reveill
July 25 2023
Messagepoint announced today it has been named a Luminary in the “CCM Solutions: Global Insurance Edition” report published by Celent, the leading research and advisory firm focused on technology
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July 18 2023
The ongoing chaos around the mishandling of the country’s classified documents by our Presidents (both former and present) and other high level government representatives continues to dominate the... View More
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July 12 2023
Organizations fail when they try to make ADA compliance a list of checkboxes. True accessibility is about providing a usable experience to people with disabilities who have real needs... View More
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July 7 2023
As an avid movie goer, I regularly visit my local cinema for the latest release, blockbusters, or smaller independent films. Recently it occurred to me that my ticket purchase behavior had narrowed to
July 6 2023
Quadient has been named a Leader in several segments of the recently updated Aspire Leaderboard™, which showcases the best customer communications management (CCM) and customer experience management
July 5 2023
Docufree, a leading provider of enterprise information management (EIM) and digital business process services, announced today the acquisition of TrustFlow Digital Solutions, a provider leading the ch
June 28 2023
Quadient announced today its continued presence among the top 10 software vendors in France. The recognition comes from the esteemed Truffle 100 ranking, compiled by Truffle Capital and teknowlogy gro
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June 27 2023
Ask a twentysomething if they pay all their bills online and they’ll respond: Is there another way to pay? For a typical 25-year-old, the digital world and real world are intertwined. Born between... View More
June 23 2023
Messagepoint was awarded “Best AI-based Solution for Insurance” by AI Breakthrough. This leading market intelligence organization recognizes the top companies, technologies, and products in... View More
June 22 2023
StockApps.com reports that the Global AI in Fintech Market will reach $39 billion, a 350% increase expected between 2023 and 2032.“By harnessing the power of AI, fintech companies can unlock new... View More
June 21 2023
Crawford Technologies announces the development of sophisticated software that makes it possible to create and display sign language and captions to facilitate both the viewing and authoring of video... View More
June 20 2023
Smart CommunicationsTM announced that it has been recognized as a Leader by the analyst firm, Aragon Research in its new report, The Aragon Research GlobeTM for Workflow and Content Automation (W... View More
June 19 2023
With the dramatic increase in corporate rules, industry regulation and stricter legislation on how organizations conduct business, Information Governance has become indispensable. But until now, it’
June 15 2023
Digitech Systems and Contex announce a sizzling summer bundle for the secure information management of large format scanned assets. For a limited time, customers who purchase any Contex HD Ultra X or
June 12 2023
Quadient announces that PacificSource Health Plans has implemented Quadient Inspire to reduce manual processes and IT resources required for developing and maintaining renewals, member plan materials... View More
June 9 2023
Crawford Technologies announces a partnership with Millennium, a digital agency that uses design and technology to improve user experiences by ensuring the integration of accessibility, privacy, secur
    A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
  • Screenshot 2024-10-24 at 9.22.49 AM
    The potential of generative AI to positively impact how we work and live is massive
    You may wonder why an old content management guy is writing about generative AI and LLMs
    Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
    Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue