This pandemic has taught us to rethink how we accomplish basic and fundamental activities, like dining, socializing, shopping, learning and yes, even working... View More
Imagine that you walk into your corporate office in the morning, turn on your computer, log-in to your workspace, and it greets you and presents your next priority task for the day... View More
Crawford Technologies, a leading provider of innovative document solutions that streamline, improve and manage customer communications, announces it was awarded Best Case Study Presentation in the Tra
Messagepoint has been named a 2022 SPARK Matrix™ Customer Communications Management (CCM) Technology Leader by global research and consulting firm, Quadrant Knowledge Solutions. The CCM market resea
Crawford Technologies will hold its third annual Customer Communications Virtual Summit will take place on Wednesday, May 4, beginning at 10 a.m. ET. The full-day complimentary event, hosted under the
Smart CommunicationsTM will host its company’s annual conference, INNOVATE 2022, from May 18-20 at the Lowes Vanderbilt Hotel in Nashville, Tennessee... View More
Quadient announces that Mailtropolis, a best-in-class, high-security document fulfillment mail service provider (MSP), has chosen Quadient Impress to expand its transactional mail capabilities. Quadie
Even though industry analysts feel the need to label and sort enterprise technologies into neat silos, this practice has always been of limited value — as it often makes navigating a buyer toward... View More
Western Provident Association (WPA), a not-for-profit health insurance company and Top Down Systems Corporation (Topdown), a best-of-breed Customer Communication Management (CCM) software company anno
Smart Communications, a leading technology company focused on helping businesses engage in more meaningful customer conversations today announced the release of the 2022 Hyper-Personalization in Insur
If a survey were performed on a group of random business people asking what they think of when they hear the words "project manager," it is very likely that a majority of them would say things like, "task... View More
For all the changes we have had to make recently, I am suggesting one more. It is time to change how we create and manage customer communications. Seriously, it is time.There is an entire generation o
Messagepoint is the AI-powered customer communications management (CCM) sponsor of DOCUMENT Strategy Forum (DSF) ’22, in addition to exhibiting and speaking at the event. DSF ’22 is being held... View More
Quadient will highlight ways to accelerate the move to cloud-based architectures at DOCUMENT Strategy Forum (DSF) ’22. At the event, Quadient will showcase its newest high-performance Software as... View More
Transformations Inc., a software solutions company and developer of the comprehensive customer communications management (CCM) platform, Uluro, announced the company will be exhibiting its cost-effect
What is Intelligent Document Processing? Many organizational processes are still dominated by paperwork. Even if most documents are now digitized, manual analysis of their content remains the rule... View More
DryvIQ (formerly SkySync), today announced the launch of its next-generation AI-powered platform to enable organizations to holistically safeguard enterprise-wide content while reducing exposure and c
Madison Advisors has announced its senior analyst, Richard Huff, will be sharing the results of the firm’s recent study on interactive personalized video (IPV) and its impact on an organization’s
It’s no secret that digital channels have become foundational to the delivery of customer communications, with customers increasingly indicating mobile apps, SMS, email and other digital delivery me
Customer communications surrounding accounts receivable (AR), particularly those regarding overdue payments and the initiation of collections, are among the trickiest to craft given the critical
In the digital transformation era, what most needs digitization is multiform content. Enterprise content management systems (CMSes) are how that will get done