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BETTER Content ManagementBETTER Customer Communication Management
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BETTER Customer Experience
Jan. 30 2025
As the customer experience revolution approaches its twentieth year, a crucial lesson has emerged: customers' emotions are the driving force behind their actions
By Paul AbdoolSoftware product development firms like IBM, Microsoft and niche players throughout the world have been around since last century. Software was sold and paid for based on a perpetual model: pay for th
By Brian DeWyerIntelligent automation is a business-driven approach that organizations use to rapidly identify, vet and automate as many business processes as possible
By Bryant DuhonIn today's fast-paced world, organizations face increasing pressure to optimize productivity and streamline operations. The introduction of Microsoft Copilot represents a quantum leap forward in enterprise productivity, offering a powerful tool that integrates...- By Andy YoungIn the transactional print world, there is a change happening, but nobody is talking about it
By Jesse LujanClear, branded, engaging, and 100% accurate—these are the hallmarks of effective customer communications. Yet, for many organizations, creating them at scale remains a challenge
