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March 1 2023
You likely already know that information is perhaps the most valuable asset our organizations possess because it is at the root of everything we do: keep records, report on operations, communicate wit
Feb. 27 2023
Quadient announces the presentation of its 2022 Experience Partner Awards. Presented at Quadient’s flagship Inspire Days user conference in Orlando, Florida, the awards recognize partners for excell
Feb. 24 2023
Driven by customer and partner demand, Rossum announced the launch of its education and training program to help users reap the full benefits of document processing technology, powered by artificial i
Q&Q
Feb. 22 2023
While most companies recognize the need for digital communications, the majority fail to move beyond email and PDF versions of printed documents... View More
Feb. 22 2023
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announces a major expansion of its convenient online CrawfordTech Academy... View More
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Feb. 21 2023
Madison Advisors has published a new brief entitled “Mastering RFP Vendor Selection.”... View More
Feb. 16 2023
Small and medium-sized businesses across the U.S. will now have increased access to the full Kodak Alaris portfolio with the benefit of local support, thanks to a new strategic alliance with Sharp Ima
Feb. 9 2023
Ricoh announced its latest production workflow technology, introducing the most comprehensive Software as a Service (SaaS) solution that empowers printers to automate their job production processes fr
Feb. 8 2023
KnowledgeLake announces the immediate availability of its “Ontario” Update through the company’s cloud-first software platform.The Ontario update expands the KnowledgeLake platform’s... View More
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Feb. 6 2023
As we move into 2023, businesses need to be prepared for the challenges that IoT and AI will bring to data security. By understanding their data and implementing proper security measures, businesses can... View More
Feb. 3 2023
Quadient has announced the general availability in the U.S. of the Quadient iX-1 postage meter, a compact yet powerful mailing system that combines mail and parcel processing into one user-friendly so
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Feb. 3 2023
Despite the difficulties, the pandemic has opened new opportunities for many SMEs... View More
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Feb. 1 2023
Content may still be king, but now, the ownership and control over it may very well belong to the people! With new pressures introduced by the European Union's General Data Protection Regulation (GDPR)... View More
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Jan. 25 2023
Initially, law firms and legal departments were entirely dependent on wholesale outsourcing to meet eDiscovery requirements. Providers evolved their delivery models... View More
Jan. 24 2023
Quadient is hosting its ever-expanding Inspire Days 2023 user conference February 22-24 in Orlando, Florida. The powerhouse event draws customers, partners and Quadient experts for business strategy a
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Jan. 24 2023
To understand the differences between content management (CM) and content services (CS), we must first understand the definitions of each... View More
Jan. 23 2023
Quadient has been included in this year’s Corporate Knights' Global 100 ranking of the world’s most sustainable companies. For the second year in a row, Quadient has been recognized for its... View More
Jan. 20 2023
Square 9 Softworks has announced a new product offering that takes advantage of artificial intelligence and machine learning to automate document capture and data extraction.The new offering, tit... View More
Jan. 18 2023
Quadient announces that MTS Logistics has selected Quadient to support its expanding delivery and forwarding services for the healthcare sector. MTS Logistics recently upgraded its facility and today... View More
Jan. 17 2023
Kodak Alaris has enhanced its portfolio of award-winning document scanners with the launch of two powerful, compact models. The Kodak E1030 and E1040 provide superior image quality and a simple user i
  • A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
  • The potential of generative AI to positively impact how we work and live is massive
  • You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue