Smart CommunicationsTM announced it was recognized as a technology leader by analyst firm, Quadrant Knowledge Solutions in its new report, SPARK Matrix for Customer Communication Management (CCM). I

In a groundbreaking move, Racami unveils its revolutionary all-inclusive Government-Citizen communication platform, prioritizing the consolidation of revenue collection across governmental bodies... View More

Crawford Technologies, a provider of innovative document solutions that streamline, improve and manage customer communications, announces it has established a partnership with PossibleNOW, a leading p

Accusoft announced the latest release of PrizmDoc today. The latest version now includes AI for Personally Identifiable Information Detection and Redaction.“Enhanced data security and improved regul

Reveille Software is proud to announce significant 2023 achievements... View More

Customer experience is the heart of an organization’s relationship with its customers. Post-pandemic customer expectations are still higher than ever. Consumers want to be able to interact with orga

In an era defined by rapid technological evolution, the landscape of communication is undergoing a transformation of unprecedented proportions. Our world is more interconnected than ever before, with... View More

KnowledgeLake continues to transform enterprise automation by introducing cutting-edge zero-shot classification and extraction capabilities. Part of the new Lake Aurora release, KnowledgeLake has pion

Quadient announces the acquisition of Frama, a significant mailing and document management solutions provider to small and medium-sized businesses, serving more than 30,000 customers, mostly in Europe

Sometimes small events happen, and we notice immediately. Sometimes important events happen, and we don’t notice at all. Something major happened in 2022. The CCM Market entered the Post-Prem Era

Crawford Technologies announces it experienced double-digit growth during its fiscal year ending September 30, 2023, attaining the strongest financial year in the company’s 27-year history. Crawford

Reveille Software is proud to announce significant 2023 achievements. Amidst a thriving market, Reveille now has over 500 partners and direct customers worldwide—equating to a 50 percent growth in... View More

IRVINE, Calif.— (BUSINESS WIRE) Today marks the beginning of an exciting new chapter in our 40-year history: Kofax is now Tungsten Automation. This new name embodies the characteristics of our workf

In the current business landscape, those who create and manage customer communications are faced with a unique set of challenges. On top of delivering important information in a way that reflects your

Keypoint Intelligence has awarded Kodak Alaris a Buyers Lab (BLI) 2024 Pick Award for the KODAK S3120 Max Scanner. BLI Pick Awards are reserved for products that have undergone rigorous testing and ar

At their inception, customer communications management (CCM) systems were designed to support print and mail operations... View More

Creating a digital transformation strategy for your business is akin to tailoring a bespoke suit: it must fit your specific needs, goals and capabilities perfectly... View More

Crawford Technologies announces AccessibilityNow® Translate as part of its AccessibilityNow® platform. Being launched on the heels of Instant Language Assistant (ILA), the company’s accessible... View More

Messagepoint announced it has been named a winner in the 2024 BIG Innovation Awards presented by the Business Intelligence Group in the Software category for its Healthcare Touchpoint Exchange, a purp

In an era driven by digital transformation, the management of print communications may appear to be a fading necessity. However, for many businesses, the need for efficient, accurate and cost-effectiv