James Watson

James Watson, Jr., PhD, founded Doculabs in 1993 as a consultancy specializing in content-based applications, providing recommendations to organizations seeking to use enterprise content management (ECM) technologies to improve their management of business content. He leads Doculabs’ efforts in fulfilling speaking requests for numerous technology and business conferences. James also regularly provides articles or commentary on the industry’s key topics and issues in leading technology publications. He has spoken at over a hundred conferences in the 23-year history of Doculabs.
NEWS
Doculabs Announces Solution to Optimize the Execution of the Insurance Claims Process
BY James Watson
Feb. 17 2021
By using data exposed via Celonis process mining, the Claims Execution Solution takes the guesswork out of identifying process status and, based on Doculabs' decades of experience, suggests improvements
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Fall & Winter Digital Issue 2019
Is Cloud Content Management a Silver Bullet?
BY Bud Porter-Roth|James Watson
Jan. 8 2019
As more and more organizations look to move toward cloud content management, this particular technology segment is quickly evolving into a fragmented set of applications and tools. Today, cloud content...
4 Trends in Customer Communications_DSF 2017
May 2017
4 Top Trends in Customer Communications From DSF 2017
BY James Watson|Tom Roberts
May 25 2017
Since the conclusion of the DOCUMENT Strategy Forum (DSF), which was held May 1-3 in downtown Chicago, we’ve had a chance to review some of the central themes emerging from the conference and our...
Future of CCM - DOCUMENT Strategy
Spring Digital Issue 2017
The Changing Landscape of Customer Communications
BY James Watson|Tom Roberts
April 6 2017
There are many changes in the customer communications marketplace today. As a result, many are left with some big questions: What trends will affect organizations most significantly? What are the capabilities...
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    So, You Want My Business? Listen to My Story.
    By Bob Larrivee
    I have had the pleasure of working in the information management and process automation fields for near 40 years. During this time, I held many different positions, two of which really opened my eyes
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    A Deep Dive into Intelligent Document Processing
    By Dr. Ryan Ries
    Generative AI (Gen AI) has captured the imagination of industries worldwide, but the true potential lies in its practical applications
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    An In-Depth Look:
    By Gilad David Maayan
    Digital Asset Management (DAM) is a system designed for organizing, storing and retrieving media files and managing digital rights and permissions. DAM systems have become a core component of creative
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    Enterprise Content Management Software: Build or Buy?
    By Brian DeWyer
    Is Generative AI tipping the scales in favor of building Enterprise Content Management (ECM) software, or will it ever get to that point?
  • The Big Data Revolution
    By Martin Verges
    Information technology has undergone a major transformation in recent years, sparked by the rise of “big data.”