Stephen Boals

Stephen Boals is the head of Strategy and Evangelism for Ephesoft. At Ephesoft, he managed top producing partners, is an avid evangelist for the benefits of intelligent document processing and guides the company’s future vision within the hyperautomation space. His experience in IDP spans 15 years, and he has managed transformation projects for Fortune 1000, governments and has worked with “Big 4” consulting, IT and security management. He is a proud veteran and served as a Naval Flight Officer.
eNews-IDP Trends article
FEATURES
Intelligent Document Processing in 2022: Driving Towards the Unknown
BY Stephen Boals
Dec. 21 2021
2021 was an interesting year for the Intelligent Document Processing (IDP) space, and all of us participating is this ever-morphing market. Gartner’s latest Competitive Landscape Report on IDP Vendo
  • Screenshot 2024-10-24 at 9.22.49 AM
    Be More Effective with Generative AI in Customer Communications
    By Atif Khan
    The potential of generative AI to positively impact how we work and live is massive
  • A Tale of Two Revolutions
    By John Mancini
    You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI
    By Liz Stephen and Mia Papanicolaou
    Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • What it Takes to be Effective with Gen AI
    By Atif Khan
    Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue
  • Screenshot 2024-10-01 at 11.49.09 AM
    RPA and AI: Why Your Business Needs Both
    By Brian DeWyer
    Today, executives are excited about the promise of artificial intelligence (AI) to help their businesses grow and innovate, potentially transforming every part of work, delighting customers with new e