Stephen Boals

Stephen Boals is the head of Strategy and Evangelism for Ephesoft. At Ephesoft, he managed top producing partners, is an avid evangelist for the benefits of intelligent document processing and guides the company’s future vision within the hyperautomation space. His experience in IDP spans 15 years, and he has managed transformation projects for Fortune 1000, governments and has worked with “Big 4” consulting, IT and security management. He is a proud veteran and served as a Naval Flight Officer.
eNews-IDP Trends article
Dec. 21 2021
2021 was an interesting year for the Intelligent Document Processing (IDP) space, and all of us participating is this ever-morphing market. Gartner’s latest Competitive Landscape Report on IDP Vendo
  • In today’s complex and highly regulated customer communications management (CCM) landscape, organizations face a critical decision
  • In today's fast-paced world, effective customer communication is not just a business obligation — it's a crucial part of the customer experience
  • The rapid expansion of artificial intelligence (AI) has ushered in an era of unprecedented data collection, processing and utilization. While this has propelled innovation, efficiency and convenience
  • Across the globe, organizations are seeking to better cater to increasingly diverse customer populations. In the United States, for example, the number of non-English speakers has tripled over the las
  • A recent article on Chiefmartec asked an interesting question about automation in marketing: Is automation making things more efficient for the company or the customer? The example they gave is someth