Stephen Boals

Stephen Boals is the head of Strategy and Evangelism for Ephesoft. At Ephesoft, he managed top producing partners, is an avid evangelist for the benefits of intelligent document processing and guides the company’s future vision within the hyperautomation space. His experience in IDP spans 15 years, and he has managed transformation projects for Fortune 1000, governments and has worked with “Big 4” consulting, IT and security management. He is a proud veteran and served as a Naval Flight Officer.

FEATURES

Intelligent Document Processing in 2022: Driving Towards the Unknown

BY Stephen Boals

Dec. 21 2021

2021 was an interesting year for the Intelligent Document Processing (IDP) space, and all of us participating is this ever-morphing market. Gartner’s latest Competitive Landscape Report on IDP Vendo

Going Headless: A More Agile Approach to CCM

By Patrick Kehoe

It’s no secret that digital channels have become foundational to the delivery of customer communications, with customers increasingly indicating mobile apps, SMS, email and other digital delivery me
The Age of AI

By Bart Peluso

Artificial intelligence’s (AI) emergence as a transformation catalyst has redefined the landscape of industries and processes
Gain a Holistic View of Your Customers

By Richard Huff

In today’s market, customers have more choices than ever. Robust internet access has made it easier to find alternative providers
An Often-Overlooked Opportunity

By Sarah-Jayne Martin

Customer communications surrounding accounts receivable (AR), particularly those regarding overdue payments and the initiation of collections, are among the trickiest to craft given the critical
Key SaaS Intelligent Information Management

By John Harney

In the digital transformation era, what most needs digitization is multiform content. Enterprise content management systems (CMSes) are how that will get done

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