David Winkler

David Winkler is Executive Vice President and Chief Product Officer at Docufree, a business-process services provider of large-volume document scanning, cloud-based document management and intelligent process automation. For more information, visit www.docufree.com.
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FEATURES
What’s Next in Information Management?
BY David Winkler
March 3 2022
Many businesses are still adapting their information management strategies to account for document sharing, anywhere-anytime access and data security
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FEATURES
Taking E-Signatures to the Next Level
BY David Winkler
July 21 2021
Electronic signatures aren’t new, but they’ve evolved to quickly become essential tools for how business gets done today
  • A Tale of Two Revolutions
    By John Mancini
    You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI
    By Liz Stephen and Mia Papanicolaou
    Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • What it Takes to be Effective with Gen AI
    By Atif Khan
    Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue
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    RPA and AI: Why Your Business Needs Both
    By Brian DeWyer
    Today, executives are excited about the promise of artificial intelligence (AI) to help their businesses grow and innovate, potentially transforming every part of work, delighting customers with new e
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    Embark on a Journey to Next-Level Personalization
    By Stephanie Pieruccini
    Personalization is the core of what we do in CCM, and we do this on a scale that still requires specialized software that cannot be replaced by marketing or office editing tools. The number of persona