Integrated Document Technologies, Inc. (IDT), a leading provider of products and services that help companies eliminate paper at its source, announces a new partnership with DocuSign, Inc. (DocuSign®
Boardrooms are abuzz over big data; mobile applications are the order of the day; the first wave of enterprise resource planning systems is due for an upgrade. Without a doubt, information technology (IT)... View More
One of the most complex strategies to build, execute and sustain is an enterprise-wide document strategy. It is easy to see why when the challenges in our corporate culture persist today... View More
Today, 69% of businesses use at least one cloud-based application for a variety of business functions, including customer relationship management (CRM), payroll administration, and supply chain management.... View More
Dropbox on February 23 officially unveiled its filing with Nasdaq to make an initial public offering (IPO) under the stock symbol DBX. The announcement ended one of the longest-running IPO sagas in the... View More
Content services software developer Nuxeo continues to add to their growing network of integrations for their cloud-native, low-code platform, introducing two new connectors, and the arrival of their AI... View More
When it’s time to move to the cloud, which cloud service should you choose? To answer this question, you should consider asking yourself a few more.Agility and scalability are the major business... View More
Enterprise content management (ECM) is a strategic approach to managing an organization's information, supporting processes for creating, capturing, delivering and archiving content... View More
Digital transformation has moved up in the list of enterprise priorities for good reason, but getting beyond the standard pundit exhortations to go “digital first” means answering a practical... View More
Shared drive remediation is a crucial activity for effective information governance (IG). IG helps to lower risks and costs by significantly reducing data volumes and providing accessibility and structure... View More
e-Spirit Inc., the leading expert in content and customer experience management, today introduced FirstSpirit CaaS, a content-as-a-service (CaaS) solution that helps companies monetize content by streamlining... View More
A few months ago, I wrote about the future disruptors to enterprise content management (ECM), and while the cloud played prominently, my predictions primarily focused on infrastructure as a service (IaaS)—particularly... View More
While understanding the five stages of the electronic document life cycle is vital, creating governance policies and practices are just as important to ensure consistency, security, findability, and defensibility... View More
One of the most important barriers to building and executing an enterprise-wide document strategy is how you define the word “document.” Last summer, we published a piece by John Knotts in... View More
In today’s world, documents, whether paper or electronic, must be routed through an organization to trigger action. Although email is perceived to be superior to paper, it has caused significant... View More
What does the content automation market look like in 2016? This infographic shows the survey results from InfoTrends and Quark Enterprise Solutions on how businesses develop their content and the challenges... View More
In part one of my series on managed service providers (MSPs), I explained what a managed service is, why you may consider managed services for your enterprise content management (ECM) project, possible... View More
The lack of information technology (IT) professionals within the enterprise, the huge costs associated with professional services, and the lengthy amount of time invested in large implementations are all... View More
2021 was an interesting year for the Intelligent Document Processing (IDP) space, and all of us participating is this ever-morphing market. Gartner’s latest Competitive Landscape Report on IDP Vendo
Robotic Process Automation (RPA) has long been recognized as a tool that clicks buttons faster than humans, excelling at repetitive tasks like moving files or exporting reports
For decades, customer communications management (CCM) has focused on outbound engagement, such as statements, explanations of benefits (EOBs) and annual notifications of changes (ANOCs), delivered in
When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
How much do I owe? How do I pay? Where’s my bill? Are any of your customers asking these questions? If so, it might be time to rethink your utility bills.
Economic pressures, regulatory shifts and evolving consumer expectations are converging to create a complex environment for health insurers. Amid this turbulence, many payers are hesitant to invest in
