Chintan Jain 

Chintan Jain is the Director of Product Marketing at Kissflow, a unified platform that enables organizations to manage all types of work in one place. Jain is a skilled marketing practitioner who writes extensively on topics like workplace technologies, work management and the digital workplace. He also actively contributes to various business and technology platforms.
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Dec. 13 2022
Paperwork — tons of it — has always been a ubiquitous part of the workplace. Regardless of industry, type or size, a business organization deals with paperwork across all its operations. From...
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