April 18 2012
A2iA, the worldwide leading developer of cursive handwriting and machine-printed text recognition, and intelligent document classification technology, has released new versions to its software to address...
April 16 2012
Square 9 Softworks, a leading developer of innovative, business-centric software solutions including the award-winning SmartSearch Content Management Suite, announced the introduction of "Square 9 Purchase...
April 16 2012
Metalogix Software, the trusted provider of content lifecycle management solutions for Microsoft® SharePoint®, Exchange® and Cloud platforms, announced the purchase of Syntergy's SharePoint...
April 10 2012
Going paperless seems simple enough in concept, but when it comes to execution, many companies are paralyzed by a loss of control. Many wonder what will happen by giving the customer an opportunity to...
April 10 2012
TITUS, a leading provider of data governance and compliance solutions for email, documents, and Microsoft SharePoint is pleased to announce that Senior Product Manager Antonio Maio (@antoniomaio2) has...
April 9 2012
A recent survey conducted by Litéra, a leading provider of productivity and risk mitigation solutions for legal and corporate markets worldwide, "Mobile Device Usage and Document Security," indicates...
April 9 2012
Ricoh Production Print Solutions LLC (Ricoh), a leading provider of digital output solutions, announced the launch of its Customer Marketing Suite for Utility Companies, an industry-first offering of behavior-based...
April 6 2012
Solimar Systems, Inc., a leading global provider of production printing and secure document delivery solutions, announced the release of SOLsearcher Enterprise (SSE) version 3.4. SSE 3.4 is a powerful...
April 6 2012
Videk, a leading provider of vision-based document integrity assurance systems, and EMT International, manufacturers of web-based processing and finishing equipment, announced a formal collaboration to...
April 3 2012
Forrester fields hundreds of client inquiries each year on the topic of social business and collaboration, and the trend doesn't appear to be slowing. Often the first question is, "How far behind are we?"...
April 2 2012
EventEvolution Management Inc., producers of DOCUMENT Strategy Forum, is excited to announce it will produce the first-ever Social Business & SharePoint Conference in conjunction with its general conference...
March 29 2012
AnyDoc Software, a leading provider of automated document, data capture, and classification solutions, announced their client, The Johnson Smith Company, one of the nation's oldest mail order catalog businesses,...
March 29 2012
Crawford Technologies (CrawfordTech) has acquired ASE Technologies (ASE), a leading software developer and systems integrator in the Enterprise Content Management (ECM) market. Located in Boston, Massachusetts,...
March 29 2012
A press release in the first week of March described a new solution for embedding QR codes in invoices, billing statements and letters in order to facilitate the collection of consumer payments via smartphone....
March 20 2012
Why should we focus on the privacy of recipient information in transaction document production? We do so because the people who pay to have it produced are very worried about it. Many have been put through...
March 19 2012
To be successful in business you have to engage employees. Social business and Enterprise 2.0 do much more than link people through advanced technology. They boost connections that make companies stronger...
March 18 2012
Perceptive Software, creator of process and content management products and solutions, including intelligent data capture, announces the launch of Interact for Microsoft Dynamics AX. Perceptive Software's...
March 13 2012
Years ago, when organizations experienced viruses running wild through their email systems, they simply shut down email until the problem was resolved. If they were worried about data leaving via USB sticks,...
March 13 2012
It's hard to believe that just three years ago I wrote, "Grokking the Millennials," for this very magazine. At that time, we talked about aligning our strategy to accommodate this mysterious, new bill...
March 12 2012
Crawford Technologies today announced the release of PRO Channel Manager, an innovative new software solution that allows mailers to send documents through multiple delivery channels such as digital mailbox...
  • A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
  • The potential of generative AI to positively impact how we work and live is massive
  • You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue