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BETTER Content ManagementBETTER Customer Communication Management
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BETTER Customer Experience March 12 2012
Pitney Bowes Inc. today announced new enhancements to its line of IntelliJet(TM) Printing Systems that are designed to increase the operational performance and quality range of the systems. These updates...
March 12 2012
HP today announced new and enhanced digital printing systems that deliver higher productivity for direct mail and transactional applications to help print service providers (PSPs) turn data into more-relevant,...
CVISION Releases Trapeze for Invoice Processing 2.0 to Reduce Costs Associated with Accounts Payable
March 8 2012
CVISION Technologies Inc., a leading provider of advanced document capture software, announced the release of CVISION Trapeze for Invoice Processing 2.0. Trapeze for Invoice Processing is an automation...
March 8 2012
PSC Info Group, a national provider of innovative, technology-enabled solutions and proven revenue acceleration tools to streamline the collection of consumer payments, announced the availability of QR...
March 6 2012
In case you missed it, January 18th, 2012 was the day of the Great Web Blackout. An estimated 10,000 websites went dark and more than seven million people signed a Google.com petition opposing two controversial...
March 6 2012
OVERVIEW Pomfret School, Pomfret, Conn., has a culture of promoting the use of technology in its classrooms. School officials wanted to spread this culture to its traditionally paper-based administrative...
March 5 2012
EventEvolution Management Inc., producers of DOCUMENT Strategy Forum, is pleased to announce it will produce the first-ever Analyst Day as part of its general conference program, which will take place...
March 5 2012
Crawford Technologies' Archive Management Solutions (AMS) division has released a new version of its document archiving software, PRO Archiver 3.0. Now, in addition to having the ability to archive files...
March 4 2012
OpenText (NASDAQ: OTEX, TSX: OTC) today announced the general availability of OpenText Tempo and introduced Tempo Express Edition, a new offering that lets companies quickly set up a private solution for...
March 4 2012
Cabinet NG (CNG), provider of electronic document management and workflow management software, today announced the release of CNG-SAFE 7.5, the latest version of its complete document management and workflow...
Feb. 29 2012
The Danish physicist Niels Bohr was right when he said,"Prediction is very difficult, especially about the future." Perhaps at no time in the history of records management has that been more appropriate...
Feb. 27 2012
AnyDoc Software, Inc., an industry-leading developer of automated document, data capture, and classification solutions, announced today it has been named to KMWorld magazine's annual "100 Companies That...
Feb. 27 2012
Although electronic document and content management applications have been around for decades, companies are continuing to see opportunities to streamline processes, reduce paper and storage and increase...
Feb. 27 2012
Solimar Systems, Inc., a leading global provider of production printing and secure document delivery solutions, today announced the release of an enhanced version of Rubika® to help solve many problems...
Feb. 22 2012
The cloud can drastically reduce the costs of storing information and implementing applications and is, therefore, a hot topic. However, it is also a controversial one. The cloud, as a term, is used as...
Feb. 22 2012
STEALTHbits Technologies, the provider of the industry's most comprehensive IT management and compliance platform for Microsoft-based systems, applications, and data repositories, today announced the release...
Feb. 20 2012
In the past year or two, I've focused a lot of my commentary on the incredible growth of smart phones and their seemingly unlimited potential as a source of new and emerging marketing channels. The trend...
Feb. 16 2012
The transactional print market is under intense price pressure. Organizations consider print operations to be a cost center that is not part of a core business operation. As a result, organizations evaluate...
Feb. 14 2012
Surging adoption of social media isn't exactly a state secret. Facebook, Twitter, LinkedIn and other services can deliver compelling enterprise value connecting clients, partners and colleagues. Effective...
Feb. 14 2012
OpenText (NASDAQ: OTEX, TSX: OTC) today announced OpenText Capture for Microsoft SharePoint, a software solution that allows organizations to quickly and efficiently capture, digitize and fully index paper...
Remember the last time you filled out a mortgage application? If you're like most people, you probably spent hours wrestling with confusing forms, deciphering legal jargon and hunting down supporting
By Chris MurphyAs we reach the midpoint of the decade, it’s clear that the 2020s are testing business leaders with a drive to leverage emerging technologies, evolving customer expectations and a more complex regulatory environment
By Eric RizOver the past 2 short years, the communications industry has been at the forefront of technological innovation, shaping how we connect, share and understand the world around us. Among the plethora of
By Ryan DuncanEfficient document management is essential in high-volume customer support centers, where handling errors can lead to costly mistakes, compliance risks and dissatisfied customers
By Richard HuffMost customers prefer digital communications due to convenience. Digital communications arrive faster, enable interactivity and allow for immediate payment options. However, digital customer communica