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BETTER Content ManagementBETTER Customer Communication Management
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BETTER Customer Experience
Aug. 31 2011
You\'ve done your homework on electronic document management systems (EDMS) and found one that meets your needs. You are ready to take the next step in purchasing a system and would like to understand...
Aug. 23 2011
A2iA, the worldwide leading developer of handwritten and machine printed text recognition, information extraction and intelligent document classification software, announced that A2iA DocumentReader(TM)...
Aug. 23 2011
In terms of earnings, the financial services industry is one of the largest markets in the world. It encompasses a wide variety of businesses and services including banks, securities firms, insurance companies,...
Aug. 21 2011
Social media is now established as a sustainable media channel, and insurers are beginning to develop programs to respond to the threats and opportunities in this new space. From a defensive standpoint,...
Aug. 18 2011
So, here it is the middle of the summer. School is out. Businesses are running on partial staffs, and for many people, the last thing they are thinking about in the midst of all of this sun and fun is...
Aug. 16 2011
Today, just about anyone can access and disseminate information easily using a multi-function device. While scan to email, scan to fax and scan to desktop have become everyday ad-hoc scanning procedures,...
Aug. 7 2011
Solimar Systems, Inc., a leading global provider of production printing and secure document delivery solutions, announced the release of an enhanced version of Rubika®. New document re-engineering...
Aug. 1 2011
CVISION Technologies Inc., a leading provider of advanced document capture software, announced that it will provide a law firm with an automated redaction solution for their scanned applications. The law...
Aug. 1 2011
Perceptive Software, creator of enterprise content management (ECM) solutions, including ImageNow® document management, imaging and workflow, announced today that the company has expanded its global...
July 20 2011
Identify a change leader who has organizational change management experience. Look for people who have helped with mergers and acquisitions or significant business process changes. Have a clear vision...
July 18 2011
Elixir Technologies Corporation announced BGE, Ltd has selected Tango, allowing Bradford to transition the design and development of their enterprise client communications to a web-based platform. Tango...
July 17 2011
Cima Software, a major provider of a process oriented Information Management software product called DocuClass now offers its powerful and comprehensive solution as a hosted solution to its customers....
July 13 2011
It has become apparent, to even the most casual observer, that as we become more and more entrenched in a socially networked world, the lines between real life and one's online social, professional and...
July 7 2011
More than a dozen Boston Public School students are on their way to college this fall, thanks to Danvers-based RISO, Inc., a leading manufacturer and distributor of high-speed inkjet printers and digital...
July 5 2011
InfoPrint Solutions, a Ricoh company, today announced that PCI Group (Fort Mill, SC) has deployed multiple InfoPrint 4100s digital publishing platforms with Advanced Function Presentation (AFP) capabilities....
June 27 2011
In making this announcement, John V. Ashley, CEO of Cheq Information Technology stated; "We have had a business relationship with Custom Data Solutions, Inc. (CDSI) for several years and when they decided...
June 26 2011
CVISION Technologies, a leading provider of software to optimize the accessibility and processes associated with document capture, announced the release of Maestro Recognition Server 5.0. Maestro Recognition...
June 16 2011
Who has time between 9 to 5 to slip away for career development? Us either. ARMA International's online courses and web seminars offer convenient and flexible online training on YOUR schedule. From RIM...
June 14 2011
I think it would be irresponsible of me to write a series of columns about social networking without taking a look at the potential downside from a corporate perspective. As I pointed out in my last column,...
June 9 2011
PageTech, the developer of PCLTool SDK, announced the release of PCLTool SDK v11.0. As the recognized leader in the PCL transformation industry, PageTech continues to meet the evolving PCL transformation...
In a world where data breaches are a daily reality, safeguarding critical communications — like bills, invoices and healthcare documents — has become paramount. With sensitive personally identifia
By Brian DeWyerA dashboard that consolidates data from all of your applications and systems into a single view is critical to optimizing performance and avoiding dangers
As companies strive to meet customer expectations, it’s no surprise that communications have become a focus to ensure customer needs are met and that customer experience is seamless across touchpoints
Big or small, these changes are incredibly costly and time consuming to implement, hampering agility and efficiency of marketing and customer management teams
By John HarneyTo think about AI in terms of previous multiplicative measurements of data growth and tech capability like Moore’s Law is delimiting. Incremental improvements don’t produce breakthroughs