Metalogix Software, the trusted provider of content lifecycle management solutions for Microsoft® SharePoint®, Exchange® and Cloud platforms, announced the purchase of Syntergy's SharePoint...
Going paperless seems simple enough in concept, but when it comes to execution, many companies are paralyzed by a loss of control. Many wonder what will happen by giving the customer an opportunity to...
TITUS, a leading provider of data governance and compliance solutions for email, documents, and Microsoft SharePoint is pleased to announce that Senior Product Manager Antonio Maio (@antoniomaio2) has...
A recent survey conducted by Litéra, a leading provider of productivity and risk mitigation solutions for legal and corporate markets worldwide, "Mobile Device Usage and Document Security," indicates...
Ricoh Production Print Solutions LLC (Ricoh), a leading provider of digital output solutions, announced the launch of its Customer Marketing Suite for Utility Companies, an industry-first offering of behavior-based...
Solimar Systems, Inc., a leading global provider of production printing and secure document delivery solutions, announced the release of SOLsearcher Enterprise (SSE) version 3.4. SSE 3.4 is a powerful...
Videk, a leading provider of vision-based document integrity assurance systems, and EMT International, manufacturers of web-based processing and finishing equipment, announced a formal collaboration to...
Forrester fields hundreds of client inquiries each year on the topic of social business and collaboration, and the trend doesn't appear to be slowing. Often the first question is, "How far behind are we?"...
EventEvolution Management Inc., producers of DOCUMENT Strategy Forum, is excited to announce it will produce the first-ever Social Business & SharePoint Conference in conjunction with its general conference...
AnyDoc Software, a leading provider of automated document, data capture, and classification solutions, announced their client, The Johnson Smith Company, one of the nation's oldest mail order catalog businesses,...
Crawford Technologies (CrawfordTech) has acquired ASE Technologies (ASE), a leading software developer and systems integrator in the Enterprise Content Management (ECM) market. Located in Boston, Massachusetts,...
A press release in the first week of March described a new solution for embedding QR codes in invoices, billing statements and letters in order to facilitate the collection of consumer payments via smartphone....
Why should we focus on the privacy of recipient information in transaction document production? We do so because the people who pay to have it produced are very worried about it. Many have been put through...
To be successful in business you have to engage employees. Social business and Enterprise 2.0 do much more than link people through advanced technology. They boost connections that make companies stronger...
Perceptive Software, creator of process and content management products and solutions, including intelligent data capture, announces the launch of Interact for Microsoft Dynamics AX. Perceptive Software's...
Years ago, when organizations experienced viruses running wild through their email systems, they simply shut down email until the problem was resolved. If they were worried about data leaving via USB sticks,...
It's hard to believe that just three years ago I wrote, "Grokking the Millennials," for this very magazine. At that time, we talked about aligning our strategy to accommodate this mysterious, new bill...
Crawford Technologies today announced the release of PRO Channel Manager, an innovative new software solution that allows mailers to send documents through multiple delivery channels such as digital mailbox...
Pitney Bowes Inc. today announced new enhancements to its line of IntelliJet(TM) Printing Systems that are designed to increase the operational performance and quality range of the systems. These updates...
HP today announced new and enhanced digital printing systems that deliver higher productivity for direct mail and transactional applications to help print service providers (PSPs) turn data into more-relevant,...
Robotic Process Automation (RPA) has long been recognized as a tool that clicks buttons faster than humans, excelling at repetitive tasks like moving files or exporting reports
For decades, customer communications management (CCM) has focused on outbound engagement, such as statements, explanations of benefits (EOBs) and annual notifications of changes (ANOCs), delivered in
When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
How much do I owe? How do I pay? Where’s my bill? Are any of your customers asking these questions? If so, it might be time to rethink your utility bills.
Economic pressures, regulatory shifts and evolving consumer expectations are converging to create a complex environment for health insurers. Amid this turbulence, many payers are hesitant to invest in