Adeptia, the intelligent data automation company that helps enterprises manage first-mile data at scale to power smarter business operations, introduced AIDP
The increasing integration of applications for managing customer experience (CX) is changing how enterprises monitor, understand and improve interactions and relationships with their customers, accord
Convey is proud to announce a major expansion of its relationship with CenterPoint Energy. Convey, formerly known as Message Broadcast, is a longtime leader in providing customer engagemen
Snowflake, the AI Data Cloud company announced at its annual user conference, Snowflake Summit 2025, new agentic AI innovations that bridge the gap between enterprise data and business action
Quadient, a global automation platform powering secure and sustainable business connections, announces the release of advanced AI capabilities designed for crafting and orchestrating highly personaliz
Info-Tech Research Group has published its 2025 Emotional Footprint Report on leading Enterprise Content Management (ECM) solutions, recognizing the top five providers as Champions in the category. Ba
Docufree has been named the winner of a Gold Stevie® Award for best Remote Working Solution in the 23rd Annual American Business Awards®. In a world where remote work demands seamless digital soluti
Strategic Communications and Hyland have partnered to accelerate digital transformation in government.This partnership combines Strategic Communications' deep public sector expertise with Hyland's i
Infrrd has been awarded the IDP Innovator of the Year by Deep Analysis. This recognition highlights Infrrd’s continued commitment to pushing the boundaries of innovation and delivering cutting-edge
Quadient, a global automation platform powering secure and sustainable business connections, and Nuvei, a leading global payments company, announced a strategic technology partnership to enhance cloud
Smart Communications has been named a technology leader by analyst firm QKS Group (formerly Quadrant Knowledge Solutions). The firm’s 2025 SPARK Matrix for Customer Communication Management (CC
Following the incredible energy and collaborative spirit of its recent Open House in Vienna, Papyrus is excited to announce the upcoming Papyrus Open House Conference in Southlake, Texas, from May 18t
Crawford Technologies, a provider of innovative document solutions that streamline, improve and manage customer communications, announced the availability of AccessibilityNow® Gateway Enterprise, a...
Messagepoint has been named a 2025 SPARK Matrix™ Technology Leader in Customer Communication Management (CCM) by global research and consulting firm QKS Group, formerly Quadrant Knowledge Solutions
Quadient has been recognized as a Leader in the SPARK Matrix™: Customer Communication Management (CCM), Q2, 2025 report by global advisory and consulting firm QKS Group. This marks the fifth consecu
Smart Communications announces it has acquired Joisto, a cloud data archive company. As a result, customers will now have the ability to seamlessly store, manage and retrieve digital records and docum
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, reports on the success of its sixth annual Industry Summit held April 3-4
As federal oversight of financial institutions shifts, lenders are likely to be facing increased scrutiny from state regulators. With proposed funding cuts to the Consumer Financial Protection Bureau
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, released Version 5.8 of its Digital Transform Engine (DTE), the company's
QKS Group has released its latest in-depth analysis of the global End User Experience Management (EUEM) Market, signalling a strong growth phase ahead. The new reports - Market Share: End User Experie
Across the globe, organizations are seeking to better cater to increasingly diverse customer populations. In the United States, for example, the number of non-English speakers has tripled over the las
A recent article on Chiefmartec asked an interesting question about automation in marketing: Is automation making things more efficient for the company or the customer? The example they gave is someth
Seamless and personalized customer interactions are no longer just a competitive advantage — they’re an expectation. Whether a customer is applying for a credit card, opening a bank account, or on
Change is the only constant when it comes to IT applications. Specifically for Enterprise Content Management (ECM) and Robotic Process Automation (RPA), proper knowledge is a necessity before inevitab
Remember the last time you filled out a mortgage application? If you're like most people, you probably spent hours wrestling with confusing forms, deciphering legal jargon and hunting down supporting
