In this Industry Trends Q&A, Ernie Crawford, President & CEO of Crawford Technologies, shares his thoughts on AI’s possibilities in CCM and CX as well as other recent trends
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, expands the availability of its AccessibilityNow® platform
Smart CommunicationsTM announced the results of a global survey that uncovers the impact of personalized, clear customer communications and a streamlined forms experience on customer experience, loyal
KnowledgeLake, a modern cloud-native Enterprise Content Management (ECM) platform, announced the immediate availability of KnowledgeLake StreamLine SolutionsTM, a groundbreaking suite of solutions tha
Reveille Software announced its Reveille Solution Packs (Solution Packs). The Solution Packs are designed for Business IT and Managed Service Providers (MSPs) requiring broader ECM information.Reveill
Messagepoint announced today it has been named a Luminary in the “CCM Solutions: Global Insurance Edition” report published by Celent, the leading research and advisory firm focused on technology
Quadient has been named a Leader in several segments of the recently updated Aspire Leaderboard™, which showcases the best customer communications management (CCM) and customer experience management
Docufree, a leading provider of enterprise information management (EIM) and digital business process services, announced today the acquisition of TrustFlow Digital Solutions, a provider leading the ch
Quadient announced today its continued presence among the top 10 software vendors in France. The recognition comes from the esteemed Truffle 100 ranking, compiled by Truffle Capital and teknowlogy gro
Messagepoint was awarded “Best AI-based Solution for Insurance” by AI Breakthrough. This leading market intelligence organization recognizes the top companies, technologies, and products in...
StockApps.com reports that the Global AI in Fintech Market will reach $39 billion, a 350% increase expected between 2023 and 2032.“By harnessing the power of AI, fintech companies can unlock new...
Crawford Technologies announces the development of sophisticated software that makes it possible to create and display sign language and captions to facilitate both the viewing and authoring of video
Smart CommunicationsTM announced that it has been recognized as a Leader by the analyst firm, Aragon Research in its new report, The Aragon Research GlobeTM for Workflow and Content Automation (W
With the dramatic increase in corporate rules, industry regulation and stricter legislation on how organizations conduct business, Information Governance has become indispensable. But until now, it’
Digitech Systems and Contex announce a sizzling summer bundle for the secure information management of large format scanned assets. For a limited time, customers who purchase any Contex HD Ultra X or
Quadient announces that PacificSource Health Plans has implemented Quadient Inspire to reduce manual processes and IT resources required for developing and maintaining renewals, member plan materials
Crawford Technologies announces a partnership with Millennium, a digital agency that uses design and technology to improve user experiences by ensuring the integration of accessibility, privacy, secur
Smart Communications™ announced recent updates to its adapter that integrates with Pegasystems Inc., the low-code platform provider empowering the world’s leading enterprises to Build for Cha
Intelligent automation is a business-driven approach that organizations use to rapidly identify, vet and automate as many business processes as possible
In today's fast-paced world, organizations face increasing pressure to optimize productivity and streamline operations. The introduction of Microsoft Copilot represents a quantum leap forward in enterprise productivity, offering a powerful tool that integrates...
In today's fast-paced world, effective customer communication is not just a business obligation — it's a crucial part of the customer experience. Unfortunately, many organizations are bogged down
Clear, branded, engaging, and 100% accurate—these are the hallmarks of effective customer communications. Yet, for many organizations, creating them at scale remains a challenge
