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March 30 2023
Quadient announces the growth of its digital mail business, supported by Switch™, a cloud-based platform for sending business mail online
March 28 2023
Kodak Alaris has been recognized again by CRN®, a brand of The Channel Company, with a prestigious 5-star rating in its 2023 Partner Program Guide
March 23 2023
Messagepoint announced it has been named a winner in the Business Intelligence Group’s Artificial Intelligence (AI) Excellence Awards. The AI Excellence Awards recognize organizations, products and
March 22 2023
Business Forms Management Association (BFMA), the association for forms and business process professionals, has announced the full lineup of speakers for its 2023 annual conference
March 15 2023
Quadient announces growth momentum for its Intelligent Communication Automation solutions among public sector organizations across major geographies. In the 2022 fiscal year that closed January 31, 20
March 7 2023
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, has announced that it will be hosting a Showcase Suite offering three days
March 6 2023
According to new research of more than 400 professionals more than 80% of respondents cited the benefits of intelligent automation. The survey found that workflow inefficiencies remain one of the bigg
Feb. 24 2023
Driven by customer and partner demand, Rossum announced the launch of its education and training program to help users reap the full benefits of document processing technology, powered by artificial i
Q&Q
Feb. 22 2023
While most companies recognize the need for digital communications, the majority fail to move beyond email and PDF versions of printed documents
Feb. 22 2023
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announces a major expansion of its convenient online CrawfordTech Academy
DOC News(1)
Feb. 21 2023
Madison Advisors has published a new brief entitled “Mastering RFP Vendor Selection.”
Feb. 16 2023
Small and medium-sized businesses across the U.S. will now have increased access to the full Kodak Alaris portfolio with the benefit of local support, thanks to a new strategic alliance with Sharp Ima
Feb. 9 2023
Ricoh announced its latest production workflow technology, introducing the most comprehensive Software as a Service (SaaS) solution that empowers printers to automate their job production processes fr
Feb. 8 2023
KnowledgeLake announces the immediate availability of its “Ontario” Update through the company’s cloud-first software platform.The Ontario update expands the KnowledgeLake platform’s...
Feb. 3 2023
Quadient has announced the general availability in the U.S. of the Quadient iX-1 postage meter, a compact yet powerful mailing system that combines mail and parcel processing into one user-friendly so
Jan. 24 2023
Quadient is hosting its ever-expanding Inspire Days 2023 user conference February 22-24 in Orlando, Florida. The powerhouse event draws customers, partners and Quadient experts for business strategy a
Jan. 23 2023
Quadient has been included in this year’s Corporate Knights' Global 100 ranking of the world’s most sustainable companies. For the second year in a row, Quadient has been recognized for its...
Jan. 20 2023
Square 9 Softworks has announced a new product offering that takes advantage of artificial intelligence and machine learning to automate document capture and data extraction.The new offering, tit
Jan. 18 2023
Quadient announces that MTS Logistics has selected Quadient to support its expanding delivery and forwarding services for the healthcare sector. MTS Logistics recently upgraded its facility and today
Jan. 17 2023
Kodak Alaris has enhanced its portfolio of award-winning document scanners with the launch of two powerful, compact models. The Kodak E1030 and E1040 provide superior image quality and a simple user i
  • A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
  • The potential of generative AI to positively impact how we work and live is massive
  • You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue