Square 9 Softworks is excited to announce the launch of Square 9 Shareworks, a customer referral program designed to grow our network and show appreciation to customers who contribute to this growth
Quadient announced the results of a research study about how consumers value diverse types of communication. Quadient commissioned independent market research agency Opinium to conduct the study, surv
Transformations, Inc., a software solutions company and developer of Uluro, is pleased to announce that Alexandria Gregory, vice president of client services at Transformations, was selected to join N
Messagepoint announced today it is a recipient of HousingWire’s Tech100 Mortgage award. The award recognizes the most innovative and impactful organizations driving the mortgage industry forward....
Reveille Software announced the expansion of its partnership with ABBYY through new support for ABBYY Vantage and ABBYY FlexiCapture Cloud. This enhancement builds upon Reveille's existing integratio
Crawford Technologies will hold its sixth annual Industry Summit on April 2-3 at the Sable Hotel at Navy Pier in Chicago. The in-person event brings together end users, analysts, consultants and indus
Doxim® marks its 25th anniversary today. Doxim was founded in 2000 as a digital-first company to help clients in regulatory industries on their digital transformation journey
Information access is crucial to nearly every facet of business, but scaling organizations frequently find that they have outgrown the systems they have in place. Square 9’s new expert guide provide
Elixir announced a comprehensive suite of purpose-built solution packages that directly address the complex challenges healthcare organizations face during Annual Enrollment Periods (AEP) and througho
Technological innovation marches at a rapid pace, so separating important changes from others that matter less can be tricky. Let us help you make sense of three important technologies shaping busines
Crawford Technologies, a provider of innovative document solutions that streamline, improve and manage customer communications, has established a partnership with D2L, a global learning innovation com
Kodak Alaris has announced a major refresh across its award-winning portfolio of document scanners. Upgrades to the KODAK S2085f Scanner, the S3000 Series, and the S3000 Max Series Scanners provide an
Docufree announced the acquisition of ImageAPI, a veteran provider of digital transformation services for state and local government agencies.The acquisition strengthens Docufree's position as a trus
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, closed 2024 with strong growth. A 9% year-over-year increase drove top-lin
Quadient announced today that it has been selected by a U.S. government agency to modernize its mail automation infrastructure in a contract valued at c.$1.6 million. This follows a previous announcem
Quadient announces that a newly released report by market research and consulting firm IDC shows Quadient rapidly closing the gap on the top position. According to the IDC Worldwide CCM Software Marke
SER Group announced that it has been named a Leader in the Gartner® Magic Quadrant™ for Document Management 2024*.The report evaluates 15 document management vendors based on their Ability to...
Digital Wave Technology today announced that it has been named a “Vendor to Watch” in the IDC MarketScape for Worldwide Retail Promotions Management, 2024-2025 Vendor Assessment (IDC #US52038224
Customers aren’t contacting your support team because they need help. They’re contacting you because your communications are unclear.This hidden problem — known as failure demand — is driving
We have spent more than two decades in customer communications and we have watched every version of the upgrade cycle in customer communications management (CCM).Templates got more sophisticated, comp
The customer starts an address change on mobile, gets halfway through, switches to the website, and is told they are missing a document they already uploaded. They open chat, where the bot confidently
Over the course of my career as a CIO in a highly regulated industry, I have personally overseen millions of dollars in enterprise content management (ECM) investments. Platforms. Migrations. Integrat
