Crawford Technologies announces that its fourth annual Customer Communications Virtual Summit will take place on Thursday, May 11, beginning at 10:00 a.m. ET
Messagepoint Inc has been recognized as The Technology Leader in the 2023 SPARK Matrix™ in Customer Communications Management by Quadrant Knowledge Solutions
Smart Communications™ announced today that the company has entered into a strategic partnership to integrate Smart Communications’ industry-leading customer communication management platform
Messagepoint announced it has been named a winner in the Business Intelligence Group’s Artificial Intelligence (AI) Excellence Awards. The AI Excellence Awards recognize organizations, products and
Business Forms Management Association (BFMA), the association for forms and business process professionals, has announced the full lineup of speakers for its 2023 annual conference
Quadient announces growth momentum for its Intelligent Communication Automation solutions among public sector organizations across major geographies. In the 2022 fiscal year that closed January 31, 20
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, has announced that it will be hosting a Showcase Suite offering three days
According to new research of more than 400 professionals more than 80% of respondents cited the benefits of intelligent automation. The survey found that workflow inefficiencies remain one of the bigg
Driven by customer and partner demand, Rossum announced the launch of its education and training program to help users reap the full benefits of document processing technology, powered by artificial i
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announces a major expansion of its convenient online CrawfordTech Academy
Small and medium-sized businesses across the U.S. will now have increased access to the full Kodak Alaris portfolio with the benefit of local support, thanks to a new strategic alliance with Sharp Ima
Ricoh announced its latest production workflow technology, introducing the most comprehensive Software as a Service (SaaS) solution that empowers printers to automate their job production processes fr
KnowledgeLake announces the immediate availability of its “Ontario” Update through the company’s cloud-first software platform.The Ontario update expands the KnowledgeLake platform’s...
Quadient has announced the general availability in the U.S. of the Quadient iX-1 postage meter, a compact yet powerful mailing system that combines mail and parcel processing into one user-friendly so
Quadient is hosting its ever-expanding Inspire Days 2023 user conference February 22-24 in Orlando, Florida. The powerhouse event draws customers, partners and Quadient experts for business strategy a
For many large, regulated organizations, customer communications management (CCM) systems have quietly become one of the most expensive and limiting parts of the technology stack. According to Aspire
Before we discuss the act of creating effective and personalized customer journeys, it is important to be reminded that the term “customer journey” tells us it’s the customer’s journey. It’s not mine, not ours and not yours....
Customer Communications Management (CCM) is in serious need of transformation. Today’s customers expect more than basic personalization — they demand relevance, empathy and immediate access to information that speaks directly to them at the...
In an era defined by digital acceleration, remote work and ubiquitous cloud services, cybersecurity threats have evolved from isolated IT incidents to strategic business risks. Cybercriminals have gro
