Messagepoint announced today it has been named a winner for the second year in a row of Business Intelligence Group’s Artificial Intelligence (AI) Excellence Awards
Quadient is expanding its Quadient Experience Partner Program to include the company’s financial automation solutions. Previously focused on Quadient’s CCM solutions, the new program brings...
Reveille Software announced the launch of Reveille Sentry for Microsoft Teams. This innovative solution offers unprecedented visibility into Microsoft Teams user activity, content sharing, and configu
Eclipse Corporation announces the release of DocOrigin v3.3.004.01 and Web Services v1.3.7, available March 12, 2024. This comprehensive update enhances the document design and merge functionalities a
Messagepoint has been named a 2024 SPARK Matrix™ Customer Communication Management (CCM) Technology Leader by global research and consulting firm, Quadrant Knowledge Solutions. The CCM market resear
Quadient announces it has been positioned as a Technology Leader in the SPARK Matrix™: Customer Communication Management (CCM) 2024 research report for the fourth consecutive year. The report, produ
Smart CommunicationsTM announced it was recognized as a technology leader by analyst firm, Quadrant Knowledge Solutions in its new report, SPARK Matrix for Customer Communication Management (CCM). I
In a groundbreaking move, Racami unveils its revolutionary all-inclusive Government-Citizen communication platform, prioritizing the consolidation of revenue collection across governmental bodies
Crawford Technologies, a provider of innovative document solutions that streamline, improve and manage customer communications, announces it has established a partnership with PossibleNOW, a leading p
Accusoft announced the latest release of PrizmDoc today. The latest version now includes AI for Personally Identifiable Information Detection and Redaction.“Enhanced data security and improved regul
KnowledgeLake continues to transform enterprise automation by introducing cutting-edge zero-shot classification and extraction capabilities. Part of the new Lake Aurora release, KnowledgeLake has pion
Quadient announces the acquisition of Frama, a significant mailing and document management solutions provider to small and medium-sized businesses, serving more than 30,000 customers, mostly in Europe
Crawford Technologies announces it experienced double-digit growth during its fiscal year ending September 30, 2023, attaining the strongest financial year in the company’s 27-year history. Crawford
Reveille Software is proud to announce significant 2023 achievements. Amidst a thriving market, Reveille now has over 500 partners and direct customers worldwide—equating to a 50 percent growth in...
IRVINE, Calif.— (BUSINESS WIRE) Today marks the beginning of an exciting new chapter in our 40-year history: Kofax is now Tungsten Automation. This new name embodies the characteristics of our workf
Keypoint Intelligence has awarded Kodak Alaris a Buyers Lab (BLI) 2024 Pick Award for the KODAK S3120 Max Scanner. BLI Pick Awards are reserved for products that have undergone rigorous testing and ar
Crawford Technologies announces AccessibilityNow® Translate as part of its AccessibilityNow® platform. Being launched on the heels of Instant Language Assistant (ILA), the company’s accessible...
Messagepoint announced it has been named a winner in the 2024 BIG Innovation Awards presented by the Business Intelligence Group in the Software category for its Healthcare Touchpoint Exchange, a purp
Despite their pivotal role in customer journeys, forms are still viewed by many organizations as operational overhead. In a digital-first era, that outdated view is a hidden drain on revenue and a gro
2026 isn’t a year of incremental improvements in customer communications. It’s the year AI stops assisting and starts acting, and for CCM practitioners
The current state of AI document processing follows a recognizable pattern. An organization crafts a prompt — often quite sophisticated with detailed instructions and examples — passes it to a lar
Here are the top 7 ways a dynamic, custom welcome kit can help you maintain and grow your membership rates, improve engagement and keep your members satisfied
IDP, an AI-powered technology that reads documents and extracts meaning, has quickly become the advanced successor to traditional document extraction tools such as OCR
