Oct. 13 2023
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announced today that it will update all of its solutions to be in complian
Oct. 11 2023
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, will showcase a range of workflow automation solutions that enable organiz
Oct. 9 2023
Reveille Software announced the company’s participation in OpenText World 2023 in Las Vegas, NV, from October 11-12, 2023 at the Venetian Resort Las Vegas. Reveille will take part in a high-level...
Oct. 6 2023
Crawford Technologies, a provider of innovative document solutions that streamline, improve and manage customer communications, announced today that its president and CEO, Ernie Crawford, will be pres
Sept. 28 2023
Transformations Inc., a software solutions company and developer of the comprehensive customer communications management (CCM) platform, Uluro, announced that its uCampaign module has been successfull
Sept. 27 2023
Crawford Technologies is entering into a reseller partnership with Insqope Pty Ltd, an Australian-based provider of tailored consulting, analysis and technological solutions
Sept. 18 2023
Ricoh USA, Inc. announced the RICOH Pro™ C7500, designed to empower print service providers (PSPs) to elevate their creative and versatile print production capabilities
Sept. 14 2023
Reveille Software (Reveille) will reveal new Hyland support features and its participation in a roundtable discussion at CommunityLIVE 2023 in Las Vegas, NV, from October 5-11 at the Caesars FORUM.Com
Sept. 13 2023
Kofax® recently unveiled a new Azure OpenAI connector for TotalAgility on the Kofax Marketplace. TotalAgility, the leading platform for content-intensive intelligent automation workflows
Aug. 24 2023
Quadient announces the integration of its Intelligent Communication Automation (ICA) platform with Microsoft Azure AI
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Aug. 23 2023
In this Industry Trends Q&A, Ernie Crawford, President & CEO of Crawford Technologies, shares his thoughts on AI’s possibilities in CCM and CX as well as other recent trends
Aug. 21 2023
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, expands the availability of its AccessibilityNow® platform
Aug. 16 2023
Smart CommunicationsTM announced the results of a global survey that uncovers the impact of personalized, clear customer communications and a streamlined forms experience on customer experience, loyal
Aug. 2 2023
Ricoh USA, Inc. announced the next generation of its flagship toner-based color sheet-fed press, the RICOH Pro C9500
July 27 2023
KnowledgeLake, a modern cloud-native Enterprise Content Management (ECM) platform, announced the immediate availability of KnowledgeLake StreamLine SolutionsTM, a groundbreaking suite of solutions tha
July 26 2023
Reveille Software announced its Reveille Solution Packs (Solution Packs). The Solution Packs are designed for Business IT and Managed Service Providers (MSPs) requiring broader ECM information.Reveill
July 25 2023
Messagepoint announced today it has been named a Luminary in the “CCM Solutions: Global Insurance Edition” report published by Celent, the leading research and advisory firm focused on technology
July 6 2023
Quadient has been named a Leader in several segments of the recently updated Aspire Leaderboard™, which showcases the best customer communications management (CCM) and customer experience management
July 5 2023
Docufree, a leading provider of enterprise information management (EIM) and digital business process services, announced today the acquisition of TrustFlow Digital Solutions, a provider leading the ch
June 28 2023
Quadient announced today its continued presence among the top 10 software vendors in France. The recognition comes from the esteemed Truffle 100 ranking, compiled by Truffle Capital and teknowlogy gro
  • In today's fast-paced world, organizations face increasing pressure to optimize productivity and streamline operations. The introduction of Microsoft Copilot represents a quantum leap forward in enterprise productivity, offering a powerful tool that integrates...
  • In today's fast-paced world, effective customer communication is not just a business obligation — it's a crucial part of the customer experience. Unfortunately, many organizations are bogged down
  • In the transactional print world, there is a change happening, but nobody is talking about it
  • Clear, branded, engaging, and 100% accurate—these are the hallmarks of effective customer communications. Yet, for many organizations, creating them at scale remains a challenge
  • In the transactional print world, there is a change happening, but nobody is talking about it