Solimar Systems, Inc., a leading developer of Customer Communication Management and Delivery solutions, today announced that ABT Mailcom, a Wisconsin-based mail services provider serving municipalitie
Solimar Systems, Inc. announced that three production-critical capabilities — Proof and Approvals, Duplicate File Checking, and Batching — are now included in every SOLitrack™ license....
Personalized marketing, while valuable for some, generates negative experiences for 53% of customers, who were 3.2x more likely to regret a purchase and 44% less likely to purchase again in the future
Hyland customers are redefining how their organizations get work done with AI-native innovations, demonstrating the power of the content-powered agentic enterprise at scale. At Hyland's annual Commun
MHC announced a strategic partnership with Odessa Technologies.Through the partnership, Odessa clients can now embed MHC NorthStar Customer Communications Management (CCM) capabilities directly into
Wire has announced the release of Pydio Cells v5, a major new version of its self-hosted enterprise content management platform. The release extends Cells with knowledge management capabilities while
As organizations continue investing in ERP, CRM, and HR platforms, a more subtle automation challenge persists just out of view: the critical data powering these systems remains trapped in documents l
Output Services Group, Inc. (OSG), a leader in Customer Communications Management (CCM), today announced a strategic partnership with Sagent, a leading fintech software company modernizing mortgage se
Elixir Technologies today introduced Elixir Muse™, a privacy-first AI writing assistant that significantly minimizes the workload involved in drafting, editing, proofreading and translating text....
Crawford Technologies announces a strategic collaboration with LetzChat-G to help government and regulated organizations improve multilingual access across document and digital communications.The coll
Nutrient, the document intelligence company for modern businesses, today announced significant advancements to its Workflow automation platform, expanding how enterprises design, execute, and govern d
In recognition of Records and Information Management (RIM) Month, Docufree, a services-led provider of cloud-based document management and process automation solutions, today spotlights its Human-in-t
Sprinklr, the AI‑native Unified Customer Experience Management (Unified‑CXM) platform, today announced the Spring ’26 Release (26.4) — a major advancement in AI‑powered insights, marketing...
2026 isn’t a year of incremental improvements in customer communications. It’s the year AI stops assisting and starts acting, and for CCM practitioners
Papyrus Software announced the U.S. agenda and keynote lineup for its 2026 Open House Global Series, a premier gathering of enterprise transformation leaders curated to solve the "expert knowledge ga
Doxim® is pleased to announce FinTech Global has recognized them in their 2026 WealthTech100, an annual list of the world’s most innovative WealthTech companies. This is Doxim’s sixth appearance...
Making Every Customer Message MatterIn financial services, communication is often treated as a necessary obligation. A policy document must be delivered, an account statement must be sent, a claim let
Enterprise communications have long been framed as a debate between physical and digital delivery. Organizations pursuing cost savings often viewed digital transformation as a pathway to reducing or e
As an avid movie goer, I regularly visit my local cinema for the latest release, blockbusters, or smaller independent films. Recently it occurred to me that my ticket purchase behavior had narrowed to
Every year, somewhere in your organization, a contract comes up for renewal. Your team prepares. They benchmark pricing, sketch out alternatives on paper and walk into the negotiation expecting a reas
