Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announces its AccessibilityNow® Translate has yielded substantial improve
Quadient, a global automation platform powering secure and sustainable business connections, announced today a new contract with a North American global leader in financial services
M-Files unveiled the M-Files Knowledge Work Automation Capability Maturity Model (CMM) and introduced a toolkit to help organizations assess where they are in their digital transformation journey for
Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) announces a strategic partnership with Salesforce, becoming a Consulting Partner focused on delivering Industry Case Management Solution
Papyrus Software, a global leader in enterprise solutions, today announced that it has been honored with the Technology of the Year Honorable Mention award from Xplor International for its innovative
Docufree announced the latest version of its Enterprise Digital Mailroom, a technology platform that eliminates the corporate mailroom, ensuring organizations never have to physically open mail or man
Iron Mountain announces the availability of Iron Mountain InSight® Digital Experience Platform (DXP), a secure software-as-a-service (SaaS) platform.Customers can use the platform to access, manage
Reveille Software (Reveille), a leader in management and monitoring solutions for Intelligent Process Automation-based applications, today announced a partnership with ABBYY, a global leader in purpos
Smart Communications released its 2024 “State of Customer Conversations” research reports today, revealing how consumers feel about Generative AI (GenAI) in customer communications. The report...
OSG is excited to announce the appointment of industry veteran Gary Gregg as Chief Product Officer (CPO). With over 26 years in the Customer Communications Management (CCM) market, Gregg will be instr
OpenText™ announced its latest groundbreaking product innovations with Cloud Editions (CE) 24.3. This release represents a significant leap forward in integrating advanced information managemen
Crawford Technologies will showcase its award-winning solutions at thINK Ahead 2024, held July 17-19 in Boca Raton, Florida. Celebrating its tenth year, thINK Ahead is a collaborative and connected gr
OpenText™ announced it has achieved "fully authorized" status by the Federal Risk and Authorization Management Program (FedRAMP) for its Cloud for Government solution in the United States which no
Reveille Software announced the release of its Summer 2024 product update. This latest release stands out with its expanded support for Intelligent Document Processing (IDP) and Robotic Process Automa
Smart Communications™ announced that it has been named a Leader in The Aragon Research Globe™ for Workflow and Content Automation (WCA), 2024 for the fifth consecutive year
Crawford Technologies, a provider of innovative document solutions that streamline, improve and manage customer communications, has entered a strategic partnership with Docuvela, an emerging innovator
Reveille Software (Reveille) announced it has received the 2024 Intellyx Digital Innovator Award for delivering innovative ECM solutions that realize real customer results.Intellyx, a renowned industr
Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
