Crawford Technologies, a provider of innovative document solutions that streamline, improve and manage customer communications, announces that KMWorld magazine has included Crawford Technologies’...
Elixir announced significant progress in its patent application for Elixir Catalyst, a groundbreaking AI and machine learning-powered solution that transforms how organizations migrate from legacy Cus
Solimar Systems announced a strategic partnership with Xenon forte, a provider of document management solutions in the Adriatic region. Through this partnership, Xenon forte will distribute and support...
Quadient has been named a Technology Leader in the SPARK Matrix™: Accounts Payable Automation, 2025 report, an independent market evaluation conducted by QKS Group. This is the third consecutive...
Crawford Technologies expands the availability of its AccessibilityNow® platform and award-winning workflow technology by establishing a partnership with Doceo Software, a provider of digital object
Genesys® announced Xperience 2025, the premier customer experience (CX) and AI event of the year, taking place Sept. 8–10, 2025, at the Gaylord Opryland Resort & Convention Center in Nashville
USA Auto, a Michigan based MGA, recently chose the insured.io platform to power their customer experience at launch, deploying an Insured Portal, Interactive Voice Response (IVR) system, and Retention
OpenText™ announced new findings that show partners leveraging OpenText Cybersecurity SMB solutions and its Secure Cloud platform for partners can achieve up to 6.7x return on every dollar invested
Crawford Technologies will host an invitation-only, one-day event along with Gimbel & Associates, an international management consulting firm, on October 21, 2025, at the Rosen Centre in Orlando
Messagepoint and KPMG LLP announced a strategic alliance to help government agencies transform and modernize constituent communications. This collaboration brings together KPMG’s century-long track
Smart Communications announced its acquisition of Pendula, a trusted provider of intelligent orchestration and digital delivery technology. Pendula’s customer engagement solution is renowned for...
SER announces the launch of two powerful solution bundles: Doxis Purchase-to-Pay for SAP and Doxis Order-to-Cash for SAP.Manual workflows or ineffective legacy automation, now combined with exploding
Smart Communications announced that international private equity firm Cinven has acquired a majority stake in the company. This strategic investment reinforces Smart’s position as the world’s...
Automation Anywhere announced it has been recognized as a 2025 Gartner Peer Insights™ Customers' Choice for Intelligent Document Processing (IDP) solutions. This distinction is based on feedback...
OpenText™ continues to set the benchmark in Information Management with its AI-first strategy, leveraging agentic AI and its suite of Aviator solutions. By embedding AI-driven automation into divers
MHC announced the launch of MHC NorthStar Payments Plus, a powerful enhancement to its accounts payable (AP) platform. Now featuring Paymode®, Bottomline's trusted business payments network, embedde
Kodak Alaris has announced the launch of the new KODAK S5000 Series Scanners and the latest release of Kodak Capture Pro software. The new offerings represent the next wave of innovation from the info
Apryse announced the completion of two strategic transactions that significantly expand its platform, deepen its capabilities, and position the company for continued long-term growth
Nutrient, the document AI company for modern enterprises, today announced the release of its Q2 2025 SDK update, introducing a powerful suite of AI-native features designed to accelerate the way devel
Solimar Systems, Inc. has announced that Mail-Gard, a division of IWCO, specializes in business continuity and disaster recovery solutions for critical communication operation, has successfully scaled
For more than a decade, personalization has been the dominant narrative in customer experience. Organizations invested heavily in understanding their customers. They built data lakes. They deployed an
In 2026, many organizations are still trying to meet modern expectations with yesterday's siloed content operating model. Until that changes, the gap between what customers expect and what organizations can deliver will continue to widen
Test data strategy belongs in boardroom discussions, not buried in technical specifications. But here's what actually happens: executives assume IT has it handled, middle managers inherit whatever st
Despite their pivotal role in customer journeys, forms are still viewed by many organizations as operational overhead. In a digital-first era, that outdated view is a hidden drain on revenue and a gro
