Docufree announced the latest version of its Enterprise Digital Mailroom, a technology platform that eliminates the corporate mailroom, ensuring organizations never have to physically open mail or man
Iron Mountain announces the availability of Iron Mountain InSight® Digital Experience Platform (DXP), a secure software-as-a-service (SaaS) platform.Customers can use the platform to access, manage
Reveille Software (Reveille), a leader in management and monitoring solutions for Intelligent Process Automation-based applications, today announced a partnership with ABBYY, a global leader in purpos
Smart Communications released its 2024 “State of Customer Conversations” research reports today, revealing how consumers feel about Generative AI (GenAI) in customer communications. The report...
OSG is excited to announce the appointment of industry veteran Gary Gregg as Chief Product Officer (CPO). With over 26 years in the Customer Communications Management (CCM) market, Gregg will be instr
OpenText™ announced its latest groundbreaking product innovations with Cloud Editions (CE) 24.3. This release represents a significant leap forward in integrating advanced information managemen
Crawford Technologies will showcase its award-winning solutions at thINK Ahead 2024, held July 17-19 in Boca Raton, Florida. Celebrating its tenth year, thINK Ahead is a collaborative and connected gr
OpenText™ announced it has achieved "fully authorized" status by the Federal Risk and Authorization Management Program (FedRAMP) for its Cloud for Government solution in the United States which no
Reveille Software announced the release of its Summer 2024 product update. This latest release stands out with its expanded support for Intelligent Document Processing (IDP) and Robotic Process Automa
Smart Communications™ announced that it has been named a Leader in The Aragon Research Globe™ for Workflow and Content Automation (WCA), 2024 for the fifth consecutive year
Crawford Technologies, a provider of innovative document solutions that streamline, improve and manage customer communications, has entered a strategic partnership with Docuvela, an emerging innovator
Reveille Software (Reveille) announced it has received the 2024 Intellyx Digital Innovator Award for delivering innovative ECM solutions that realize real customer results.Intellyx, a renowned industr
Smart Communications™ has been named a Leader in The Aragon Research Globe™ for Workflow and Content Automation (WCA), 2024 for the fifth consecutive year. The new report evaluates 12...
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announced the release of Version 5.6 of its Digital Transform Engine (DTE)
Messagepoint announced today enhancements in the latest release of its intelligent Content Hub for customer communications management, designed to streamline the process of translating customer commun
Quadient announces the signing of significant contracts in the first quarter of the 2024 fiscal year for its Intelligent Communication Automation software solutions in the U.S. healthcare sector. Thes
To think about AI in terms of previous multiplicative measurements of data growth and tech capability like Moore’s Law is delimiting. Incremental improvements don’t produce breakthroughs
Enterprise content management (ECM) is a strategic approach to managing an organization's information, supporting processes for creating, capturing, delivering and archiving content
As we stand at the forefront of a rapidly changing digital landscape, customer communications management (CCM) is facing a critical inflection point. The way businesses communicate with their customer
It's no secret that, despite the ongoing quest for digital transformation, many businesses are stuck in the old ways of using fillable PDFs and paper forms to capture information. The first thing tha
