Doxim® is excited to announce the official opening of its West Coast communications hub, Doxim Phoenix, a new state-of-the-art facility located in Phoenix, Arizona. This facility offers Doxim greater
SER Group announced the acquisition of Metaforce, a specialist in Customer Communication Management (CCM) and Customer Experience Management (CXM) software solutions.The move strengthens SER’s leade
Quadient, a global automation platform powering secure and sustainable business connections, announced the signing of an agreement to acquire CDP Communications, a long-standing Quadient partner and o
As companies across sectors race to stimulate consumer loyalty and provide differentiation, customer communications and digital experiences are under-appreciated levers in unlocking customer satisfact
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, released Version 5.9 of its Digital Transform Engine (DTE), the company's
Solimar Systems, Inc. announced the release of SOLscript Xpress™ that enables organizations to print Xerox VIPP® (Variable Data Intelligent PostScript Printware) applications on printers with...
Solimar Systems, Inc. announced a comprehensive update to SOLitrack™, its flagship database-driven output management and job tracking platform. The latest release of version 2.6 introduces powerful
SourceCX, a division of Sourcefit specializing in fully managed, modern outsourced customer support services, has been recognized in Everest Group's 2025 Customer Experience Management (CXM) Services
OSG announced two major innovations unveiled at its Q4 Client Elevate event:OSG JourneyConnect Acquire™: a next-generation performance-based direct mail solution designed to deliver highly personali
OPEX® Corporation announced the latest release of its CertainScan® 8.0 Intelligent Document Imaging Software Suite. Featuring a faster configuration, smarter defaults, and modern usability, OPEX’s
Solimar Systems announces its participation in PRINTING United Expo 2025, taking place at the Orange County Convention Center in Orlando, FL, October 22–24, 2025. The company will showcase its compr
Solimar Systems announced the release of Solimar® Print Director Enterprise™ (SPDE) version 9.4, featuring a new ReadyPDF® Prepress Console and enhanced color management capabilities. This...
Crawford Technologies will highlight its intelligent workflow consolidation solutions that reinforce the company’s commitment to supporting print provider organizations with easy-to-use, cost-effici
NetDocuments, the cloud-native platform purpose-built for legal professionals, today announced it has entered into a definitive agreement to acquire OpenText's legal document management solution (DMS
SER released findings from a major study of the Intelligent Document Processing (IDP) market. The study found that AI-augmented document processing adoption is rising and shifting into the front offic
OpenText released the findings of its third annual Global Managed Security Survey. The study shows that while AI is unlocking major growth opportunities for managed service providers (MSPs), many are
Quadient has been recognized as the Most Valuable Pioneer (MVP) by QKS Group in its first AI Maturity Matrix for Customer Communications Management, a new program spotlighting companies that are leadi
Smart Communications announced the launch of SmartPATH™, a next-generation omnichannel orchestration and digital delivery solution. Designed for enterprises in highly regulated industries, SmartPATH
Making Every Customer Message MatterIn financial services, communication is often treated as a necessary obligation. A policy document must be delivered, an account statement must be sent, a claim let
Enterprise communications have long been framed as a debate between physical and digital delivery. Organizations pursuing cost savings often viewed digital transformation as a pathway to reducing or e
As an avid movie goer, I regularly visit my local cinema for the latest release, blockbusters, or smaller independent films. Recently it occurred to me that my ticket purchase behavior had narrowed to
Every year, somewhere in your organization, a contract comes up for renewal. Your team prepares. They benchmark pricing, sketch out alternatives on paper and walk into the negotiation expecting a reas
