Crawford Technologies, a provider of innovative document solutions that streamline, improve and manage customer communications, announces it has established a partnership with PossibleNOW, a leading p
Accusoft announced the latest release of PrizmDoc today. The latest version now includes AI for Personally Identifiable Information Detection and Redaction.“Enhanced data security and improved regul
KnowledgeLake continues to transform enterprise automation by introducing cutting-edge zero-shot classification and extraction capabilities. Part of the new Lake Aurora release, KnowledgeLake has pion
Quadient announces the acquisition of Frama, a significant mailing and document management solutions provider to small and medium-sized businesses, serving more than 30,000 customers, mostly in Europe
Crawford Technologies announces it experienced double-digit growth during its fiscal year ending September 30, 2023, attaining the strongest financial year in the company’s 27-year history. Crawford
Reveille Software is proud to announce significant 2023 achievements. Amidst a thriving market, Reveille now has over 500 partners and direct customers worldwide—equating to a 50 percent growth in...
IRVINE, Calif.— (BUSINESS WIRE) Today marks the beginning of an exciting new chapter in our 40-year history: Kofax is now Tungsten Automation. This new name embodies the characteristics of our workf
Keypoint Intelligence has awarded Kodak Alaris a Buyers Lab (BLI) 2024 Pick Award for the KODAK S3120 Max Scanner. BLI Pick Awards are reserved for products that have undergone rigorous testing and ar
Crawford Technologies announces AccessibilityNow® Translate as part of its AccessibilityNow® platform. Being launched on the heels of Instant Language Assistant (ILA), the company’s accessible...
Messagepoint announced it has been named a winner in the 2024 BIG Innovation Awards presented by the Business Intelligence Group in the Software category for its Healthcare Touchpoint Exchange, a purp
Crawford Technologies announces the general availability of Instant Language Assistant (ILA) as part of its AccessibilityNow® platform. AccessibilityNow provides software solutions that offer a wide
Reveille Software announces the release of its highly-anticipated Reveille 10 update. The new enhancements redefine ECM operations with PostgreSQL Open Source Database Support, Hyland OnBase RESTful A
Kodak Alaris and Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, announced a partnership today. Under the agreement, Carahsoft will serve as Kodak Alaris’ Public Sector...
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, today announced the release of version 5.5 of its Digital Transform Engine
Quadient announces the release of its latest intelligent, cloud-based mailing and multicarrier shipping solution: S.M.A.R.T. Essential. This new subscription-based solution brings Quadient’s S.M.A.R
Papyrus Software announced today that the Commerzbank and comdirect brands have selected Papyrus as their next generation Customer Communication and Document Management platform.As one of the largest
Kodak Alaris has been named a ‘Major Player’ in the IDC MarketScape: Worldwide Intelligent Document Processing (IDP) Software 2023-2024 Vendor Assessment (doc #US49988723, November 2023). Partner
Messagepoint announced today that it has been recognized by Aspire Customer Communication Services as a leader for the sixth consecutive year in its 2023 Aspire Leaderboard™ for customer communicati
Keypoint Intelligence has awarded Kodak Alaris two Buyers Lab (BLI) Awards: a 2024 Fall Pick Award* for KODAK Info Input Solution as Outstanding Intelligent Document Processing Solution
For decades, customer communications management (CCM) has focused on outbound engagement, such as statements, explanations of benefits (EOBs) and annual notifications of changes (ANOCs), delivered in
When I think about how far customer communications have evolved, it’s clear that we’ve entered a new era, one where the regulated document is moving from being an artifact of a transaction
How much do I owe? How do I pay? Where’s my bill? Are any of your customers asking these questions? If so, it might be time to rethink your utility bills.
Economic pressures, regulatory shifts and evolving consumer expectations are converging to create a complex environment for health insurers. Amid this turbulence, many payers are hesitant to invest in
