May 27 2021
Quadient has announced that it has been positioned as an overall leader in the 2021 Aspire Leaderboard™ for Customer Communications Management (CCM) — the fourth year in a row that Quadient...
May 27 2021
Evaluating customer communications management software can be confusing and requires research to make an informed decision
May 27 2021
For the fourth year in a row, Messagepoint Inc. has been named an overall leading provider of customer communications management (CCM) solutions in the 2021 CCM Aspire Leaderboard
May 21 2021
Racami announced the release of its enhanced Alchem-e™ version 6.5.4, used for producing and distributing customer communications, books, marketing materials, bills, and other forms of print and...
May 19 2021
More than 180 partners joined Kodak Alaris at its recent 2021 Virtual Partner Summit for the United States and Canada (US&C) region. The theme for the virtual event was ‘Growth Starts Here.’Th
May 12 2021
The software, IT services, and staffing company, Racami, has formed a new relationship with Objectif Lune the developer of widely used document composition software. Objectif Lune’s software suite...
May 6 2021
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, and BlueRush, an emerging personalized video Software as a Service (SaaS)
May 5 2021
Quadient has announced the global launch of Inspire Evolve, a high-performance, software-as-a-service (SaaS) customer communications management (CCM) solution. The solution supports rapid enterprise t
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May 4 2021
What are the current challenges facing communication providers and what lies ahead in 2021?
May 3 2021
Crawford Technologies announces the release of its Digital Transform Engine (DTE) version 5.0. DTE is the core engine used in Crawford Technologies’ award-winning solutions. DTE 5.0 further advances
April 22 2021
Quadient announced today that it has joined The Valuable 500, a global initiative for the inclusion of people with disabilities in business. This initiative aims at gathering 500 companies to be the t
April 20 2021
Quadient has announced it is the only customer communications management (CCM) solutions provider that has been recognized as a leader in both CCM and customer journey mapping in two separate SPARK Ma
April 15 2021
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, is hosting its second annual Customer Communications Virtual Summit on Wed
April 6 2021
Customer ratings and reviews place Nuxeo in the number one spot for both ECM and DAM based on the cloud-based platform’s extreme scalability, usability and flexible integration
March 30 2021
Messagepoint Inc. has announced significant enhancements to its interactive customer communications solution, Messagepoint Connected, designed to enable large enterprises to deliver highly relevant, p
March 25 2021
Transformations, Inc., the developer of Uluro, the most comprehensive customer communications management (CCM) software on the market for securely creating, producing, delivering and tracking critical
March 22 2021
Quadient announces the signing of a definitive agreement to acquire Beanworks, a fast-growing market leader specializing in Software as a Service (SaaS) Accounts Payable Automation solutions.Bea
March 17 2021
On Wednesday, March 17th, the software, IT services and staffing company, Racami, announced the release of its brand-new payment processor software, Pay+, that adds value to its leading Alchem-e™
March 4 2021
Hyland, a leading content services provider, has signed an agreement providing for exclusive negotiations to acquire Nuxeo, a content services platform and digital asset management (DAM) provider. The
Feb. 24 2021
Keypoint Intelligence, the world’s leading independent evaluator of document imaging software, hardware and services, has recognized the Kodak S3000 Series Scanner with its Buyers Lab (BLI) Winter...
  • A seismic wave is rumbling through the workplace with AI and automation actively transforming employee productivity and reshaping operations
  • The potential of generative AI to positively impact how we work and live is massive
  • You may wonder why an old content management guy is writing about generative AI and LLMs
  • Generative AI (GenAI) is set to revolutionize the Customer Communications Management (CCM) industry, driving profound changes in how businesses interact with their customers
  • Editor’s Note: This is part 2 of a 3-part series on AI in CCM. You can find part 1 in our Spring issue. Look for part 3 in the next issue