Smart CommunicationsTM announced that it has been recognized as a Leader by the analyst firm, Aragon Research in its new report, The Aragon Research GlobeTM for Workflow and Content Automation (W
With the dramatic increase in corporate rules, industry regulation and stricter legislation on how organizations conduct business, Information Governance has become indispensable. But until now, it’
Digitech Systems and Contex announce a sizzling summer bundle for the secure information management of large format scanned assets. For a limited time, customers who purchase any Contex HD Ultra X or
Quadient announces that PacificSource Health Plans has implemented Quadient Inspire to reduce manual processes and IT resources required for developing and maintaining renewals, member plan materials
Crawford Technologies announces a partnership with Millennium, a digital agency that uses design and technology to improve user experiences by ensuring the integration of accessibility, privacy, secur
Smart Communications™ announced recent updates to its adapter that integrates with Pegasystems Inc., the low-code platform provider empowering the world’s leading enterprises to Build for Cha
Naviant, Inc. has announced that it has partnered with Reveille Software to offer ECM monitoring solutions. Reveille is a leading solution for managing and monitoring business-critical Enterprise Cont
Quadient announces the general availability of Quadient Inspire Flex Release 16 (R16), the latest advancement of Quadient’s enterprise omnichannel customer communications management (CCM) software...
KnowledgeLake has been recognized as a Star Performer and Major Contender in the prestigious Everest Group Intelligent Document Processing (IDP) and Unstructured Document Processing Products PEAK Matr
In May, Kodak Alaris hosted partners from around the globe at the PGA Championship at Oak Hill Country Club in Rochester, N.Y., home to the company’s U.S. headquarters. While in town, partners visit
Crawford Technologies announced SmartSetup v2.0 with AutoSense that uses artificial intelligence (AI) and machine learning (ML) to greatly simplify the task of indexing and extracting data from print
BelWo, Inc., a global managed services provider specializing in customer communications management (CCM), announces it is exhibiting at the upcoming 2023 Document Strategy Forum (DSF), a peer-driven
Transformations, Inc., a software solutions company and developer of the comprehensive customer communications management (CCM) platform, Uluro, announced the company will be speaking and exhibiting a
Messagepoint Inc announced today the availability of AI-powered content generation to support the optimization of customer communications. Leveraging OpenAI’s ChatGPT and GPT-4, this new release...
Today, Papyrus Software announced global availability of its key innovation Converse Designer|Composer – a tool that is about to reinvent how custom business applications are built
Reveille Software (Reveille) announced new Hyland RPA and Kofax RPA support. The new Reveille solutions provide agentless management and monitoring capabilities to ensure the continued health and prod
Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announces the release of version 5.4 of the company’s Digital Transform
BelWo, Inc., a global managed services provider specializing in customer communications management (CCM), announces it has been positioned as a Leader in the 2023 Aspire Leaderboard™ for CCM-CXM...
Despite their pivotal role in customer journeys, forms are still viewed by many organizations as operational overhead. In a digital-first era, that outdated view is a hidden drain on revenue and a gro
2026 isn’t a year of incremental improvements in customer communications. It’s the year AI stops assisting and starts acting, and for CCM practitioners
The current state of AI document processing follows a recognizable pattern. An organization crafts a prompt — often quite sophisticated with detailed instructions and examples — passes it to a lar
Here are the top 7 ways a dynamic, custom welcome kit can help you maintain and grow your membership rates, improve engagement and keep your members satisfied
IDP, an AI-powered technology that reads documents and extracts meaning, has quickly become the advanced successor to traditional document extraction tools such as OCR